Chain Reaction Cycles - Reviews and experiences
Feb 2024-Apr 2024
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Reviews (7)
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Carbon Road Bike
Carbon Road Bike
TrackingHey, so I bought a carbon road bike from this shop not too long ago, and honestly, I have some mixed feelings about how it all went down. The process of ordering it was pretty simple and the website was easy to use. But, I was kinda let down by the fact that they weren't great at keeping me in the loop about where my order was at. I had to bug them a bunch of times just to get some info, which was annoying, to be honest. When my bike finally showed up, the packaging was all beat up, but luckily the bike itself was fine. The price was decent compared to other places, but I was hoping for better customer service, you know?
About Chain Reaction Cycles
Chain Reaction Cycles is a leading online retailer specializing in cycling goods and accessories. Established in 1984 in Northern Ireland by George and Janice Watson as a small family business, it originally began as a local bicycle shop. Over time, the company expanded its operations to the online platform, significantly growing its customer base and product offerings. Chain Reaction Cycles is known for providing a wide range of bicycles, components, apparel, and accessories for various types of cycling and riders, from amateurs to professionals. The company has gained a reputation for its extensive inventory, competitive pricing, and customer service. Through strategic mergers, including a significant one with Wiggle in 2016, Chain Reaction Cycles has solidified its position as a global leader in the cycling retail market.
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Last update: November 29, 2024
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