Blendtec - Reviews and experiences

Just thought I’d share my experience with Blendtec. I bought a Blendtec blender 6 1/2 years ago and unfortunately, I’ve had some issues with it. The first jar had a problem with the blade, but Blendtec quickly replaced it without any problems. However, a few weeks ago, the other jar cracked, likely due to material fatigue. When I contacted the store in Sweden where I bought the jar, I was surprised to find out that their warranty only lasted 12 months, much less than what Blendtec promises. Even after reaching out to Blendtec US, I was disappointed to be dismissed with excuses about each agent having different warranty terms. This kind of inconsistency is a new low for the company. I paid the same price in Sweden as in the US, which makes this situation even more frustrating. Now I have a useless blender and I have to decide whether to retire the machine or spend a lot of money on a new jar. It feels like I’m being punished for Blendtec not taking responsibility. There are plenty of other blender options out there from companies that prioritize honesty and customer satisfaction.

The stuff I got from this company is pretty lousy, especially those jugs which started leaking and making weird noises after barely any use. I tried talking to customer service about it, but they were no help at all - just gave me a hard time. Even though I spent a lot of money on a bunch of their stuff, they wouldn't stick to their warranty or fix the issue. Dealing with this company has been super annoying, and I'd warn others to think twice before buying from them.