Antonioli - Overall Rating based on 21 reviews
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Jacket purchase
The jacket I ordered came just like they said it would, and the price was amazing. It got here real quick, only took one day. I don't get why some folks had bad things to say, my experience was awesome. Thanks for the awesome jacket!
Saint Laurent pumps purchase
I finally found those Saint Laurent pumps that I've been looking everywhere for on Lyst, eh? Decided to go ahead and buy them from this online store. I gotta admit, I was a bit nervous at first since it was my first time shopping here, but I was happy to see they accepted PayPal. The whole buying process went really smoothly and without any trouble. The Ysl pumps showed up quickly and looked perfect, all wrapped nice and secure. Overall, it was a great experience and I'd totally recommend this store to everyone.
Great customer service
I had such a great time talking to Martina from customer service, she was really amazing! Martina answered all my questions quickly and gave me all the information I needed. Her commitment to making sure customers are happy is really impressive. I was totally comfortable and trusted the service I received. Thanks a lot, it was a really nice experience!
Designer sneakers
My experience with this store was not great at all. I ordered a pair of fancy sneakers, but ended up getting fake ones in the package. I was very upset to find out that they were not real, especially since I paid a lot for them. To top it off, when I tried to return them, the store charged me extra fees that didn't seem fair. All in all, my experience with this store was pretty disappointing and I wouldn't recommend buying from them.
Fendi Bathing Suit
I recently bought something from this company and it was a real disappointment. I got a Fendi Bathing Suit from their website, but then realized I got the wrong size. So, I sent it back the same day without even trying it on. I used the original packaging and figured it would all be fine. But surprise, surprise, the company said the labels were missing, torn out, and there were marks on the suit. They straight up said no refund for me. Complete nonsense! Their lack of professionalism and lying really shocked me. Now I've got my lawyer involved and we're going to sort this out in a legal way.
Comme des Garçons trousers
I had a bad experience with their customer service recently. I bought a pair of pants online that were said to have a wrinkled design, but when they arrived, they looked completely different than what was advertised. When I contacted customer service to ask for a refund, they didn't listen to me at all. They accused me of wearing and washing the pants before returning them. The lady I spoke to on the phone was really rude and wouldn't let me explain my side. She was convinced that the pants had been used. The pictures they showed me as proof just showed the same features that were on the website. This whole thing made me feel really frustrated and unimportant as a customer.
Trainers purchased
I just grabbed a pair of sneakers from this shop after seeing they were all gone on the main website. I gotta say, I'm really happy I got them from here! The price was good and not jacked up like some other places often do. They shipped them out super quick, and I liked getting updates on when they'd arrive. I had a question about my order, and the customer service lady Deborah was awesome. She answered fast and was really helpful. I'll definitely be back to shop here again!
Multiple orders
I've ordered from this store a few times and let me tell you, it's been amazing every time. Their service is top-notch, never had any issues with my orders or returns. It's pretty surprising how fast my stuff gets to me here in the UK, and getting a refund is a breeze. And can we talk about their prices? Super competitive. Plus, everything always comes in perfect shape. If you want a smooth shopping experience, this is the place to go. Highly recommend.
Burberry Men's Birch Brown Vintage Check High-Top Sneakers
I had a bit of a bad time with another online shop that sells fancy Italian clothes, but luckily I found what I was looking for at Antonioli. Buying it was easy peasy, and my package came right on time and in tip-top shape. I've shopped at Antonioli before and every time has been awesome - good service and top-notch products.
Sneakers
I'm so bummed about my experience with this company. They say they have "free returns" but then take money out for shipping when you send stuff back. And get this - they charge a fee to return sale items too! It's just wrong, trying to trick people like that. The shoes I got were all beat up, dirty and dusty, like someone else had already worn them. This company is super sketchy, I've never dealt with anything like this before in fashion.
Korn x Adidas t-shirt purchase
I just bought a Korn x Adidas t-shirt from that store everyone's talking about. I ordered it on a Friday and got it next Tuesday morning here in the UK. I was amazed at how fast the delivery was. The store kept me updated throughout, which was nice. The delivery charge was a bit pricey, but the quick delivery totally made it worth it.
Luxurious items at reasonable prices
This store is amazing for people who love high-end fashion and want to find good deals. If you keep an eye out for sales, you can really get some great bargains. It's important to be patient and check for sizes, but they usually have more than one item in stock. The variety of designers and brands they have is really impressive. The shipping was super fast, my stuff arrived the next day. Overall, I had a really positive experience and I'll definitely be coming back to shop again.
Balenciaga hoodie, Givenchy sneakers, Valentino boots
I've bought some stuff from this store a few times now, and let me tell you, each time has been totally awesome. They've got great prices, plus there are cool coupon codes you can use, so shopping here always feels like a win. My first buy was in June, when I got a super cool Balenciaga hoodie and a pair of on-point Givenchy sneakers. The quality of the stuff was even better than I expected, and the way everything was packaged was really impressive. The most recent thing I bought was a fancy pair of Valentino boots, and once again, I was blown away by how nice they were. The folks who work there really know what they're doing. I had a little problem with a product once, so I sent them an email. They got back to me super quickly and were really nice about it. Viviana, especially, went way out of her way to help me out. We sent a bunch of emails back and forth, and she even gave me a bit of money back. She really cares about making sure customers are happy. Thanks to Viviana and all the awesome experiences I've had here, I know that Antonioli is a store I'll keep coming back to. Looking forward to my next purchase!
Valentino Beige jacket purchase
So, I just bought this amazing Valentino Beige jacket from this store and I gotta tell ya, I'm seriously impressed with it. Yeah, it was a bit pricey at €2500, but man, the quality and design are top-notch. The staff was really great too, even though at first they seemed unsure about me buying it. They fixed that real quick though, and I had the jacket in my hands within an hour of calling them. It just goes to show, you can't judge a customer by how they look or talk, eh?
Had a problem with clothes I bought
So, eh, I recently bought some fancy clothes, but there were some issues with 'em, y'know? So I reached out to customer service, and boy, were they quick with a response! They were real helpful, even went ahead and chatted with the brand rep on my behalf. That's the kinda service that makes me feel like I can really trust this shop from now on, eh.
Hoodie for son's birthday
I just got a hoodie for my son's birthday from this shop. I was really worried about it coming on time since I ordered it on a Sunday and needed it by the next Friday. I emailed their customer service to explain the situation and how important it was for my son's birthday. They got back to me quickly and said they'd do their best to speed up the delivery, but couldn't guarantee it. I kept an eye on the package with DHL after it was sent out on Thursday, and thankfully, it got there just in time the day before his birthday. I highly recommend this shop for their great customer service and dedication to making sure customers are happy.
New clothes
The clothes I picked up were seriously awesome! I felt like a total fashion queen strutting around in them. The lady helping me out, Viviana, was just super nice and gave me some great fashion advice. They've got such a good variety in the store, I could've spent the whole day there! All in all, it was an amazing customer experience and I'd definitely rate it a perfect 10/10!
Return issue and damaged item
I had a really bad experience with this store when I tried to return something. They totally ignored my emails about the return and I had to keep bugging them to get an answer. And when I finally did send the item back, it came back damaged. And on top of that, they wouldn't give me my money back, saying I wrecked it when I didn't. So, I'm definitely not going to shop there again.
Black square-toe boots
I just bought a pair of black square-toe boots from this store and I gotta say, I was super happy with the whole thing. The delivery was crazy fast, it came even earlier than they said it would. The boots were exactly what I expected, with all the tags still on and in perfect shape. The customer service was top-notch, they were so helpful and stayed on top of everything. I really loved the service I got and I would definitely suggest this store to anyone who wants good stuff and great customer service.
Quick and Reliable Purchase
I wasn't too sure about ordering from this store at first because of all the bad reviews, but I'm really glad I did. My stuff got here fast, all wrapped up nicely, and just like they said it would be. The people who helped me out were friendly and quick to respond. All in all, it was a pretty awesome shopping trip.
Review with most votes
Quick and Reliable Purchase
I wasn't too sure about ordering from this store at first because of all the bad reviews, but I'm really glad I did. My stuff got here fast, all wrapped up nicely, and... Read onBy: Stark