Alex Mill

Alex Mill reviews

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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
100%
Would buy here again
Ordering
8.0
Service
8.0
Pricing
8.0
Delivery
7.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Two structured, collared sweaters

9.0

"I was really impressed with the great customer service I got from this store. The staff was super helpful and really made sure I was happy. Even th..."

Most Voted

Indigo cashmere sweater purchase

6.5

"I just bought this indigo-dyed cashmere sweater from the store, eh, and let me tell ya, I'm really not impressed with how things turned out. T..."

Reviews (2)

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Two structured, collared sweaters

T

11 reviews

9.0
Overall Rating
Would buy here again
Yes

I was really impressed with the great customer service I got from this store. The staff was super helpful and really made sure I was happy. Even though I usually go for more laid-back clothes, I was so happy with the nice, collar sweaters I bought - the quality and fit were awesome. They were stylish, cozy, and just what I wanted. Because of that, I'll definitely be coming back for more and I've already ordered a shirt. All in all, it was a great experience and I'd definitely suggest this store to anyone.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Indigo cashmere sweater purchase

C

1 reviews

6.5
Overall Rating
Would buy here again
Yes

I just bought this indigo-dyed cashmere sweater from the store, eh, and let me tell ya, I'm really not impressed with how things turned out. The darn thing ended up bleeding dye onto all my other clothes, wrecking them completely. I tried following the care instructions I found online, but it didn't do a lick of good. So, I got in touch with customer service, and wouldn't ya know it, they said they sent me care instructions for natural dyes, but I never got 'em. They didn't even own up to the damage to my other clothes, let alone offer me a decent solution to the mess.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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About Alex Mill

Alex Mill is an apparel company that focuses on creating timeless, well-crafted wardrobe essentials. The brand emphasizes simplicity and the concept of a "uniform," promoting pieces that are both versatile and durable. Launched in 2012 by Alex Drexler (son of J.Crew's former CEO, Millard Drexler), Alex Mill initially started with men's clothing before expanding into womenswear. The brand aims to counter the fast fashion trend by offering quality garments that are designed to last, thus embodying a commitment to sustainability and meticulous design.

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Contact Information

🌐 alexmill.com

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Last update: November 29, 2024

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