addmotor - Reviews and experiences

really glad I went with the Landtan trike. Assembly took maybe 20 minutes — literally put the front wheel on, tighten the bars, everything else was pre-wired — so no sweat. I’m 5'6" and about 165 lb and the frame size is spot on, not too big, not cramped. Delivery came by FedEx freight which was handy because I could pick a delivery window; that made a difference. The ride surprised me — top speed I saw was about 20 mph, which is faster than I need, so I usually cruise 10–15 and often ride a few miles before even turning the motor on. The styling is sharper than expected: basket and fenders really finish it off, and the paint looks like powder coat — flawless. Customer service was responsive, same-day replies and kept me posted on shipping. If I had one tip: order late summer like I did if you want that season finish, but check freight details so you’re home for delivery. Overall very happy, would recommend to someone wanting a low-maintenance, good-looking trike.

I didn’t expect to get attached to a piece of metal. Got my first M-360 from AddMotor and it arrived right on schedule. Putting it together was straightforward. I’m a leg amputee and still had no real trouble — took my time, read a few bits twice, piece by piece. I weigh about 230 lb and added a pedal strap so my foot wouldn’t slip; that made a big difference, honestly. First one was front-wheel drive and rode smooth out of the box. The next year I bought another for the cabin and it turned out to be rear-drive. Slightly annoying, but not a deal breaker. Then I noticed they started offering front forks with suspension. I’d ordered just a month too early. I contacted AddMotor and they sold me the upgrade for a reasonable price — about $50 — which felt fair, even if shipping should’ve been clearer. Their email replies are quick; every question I sent got answered, which I appreciated. One tip from someone who’s flipped two-wheelers in the past: don’t try to ride a trike like a motorcycle. Physics is blunt. Don’t ride foolishly in the rain either. Be sensible, set up the pedals the way you need, and enjoy the thing. I was skeptical at first, then pleasantly surprised.

after a few months and a pile of adjustments, I'm happy with it — it's fun, useful and has personality, but you should expect to roll up your sleeves. I first saw this trike at a local bike shop (not the official ADDmotor site) and somebody had it on display in olive green — it kinda stood out, so I bought it there. I also told a neighbour about it right after a week of riding, and they actually came by to try it, so yeah, I recommended it — but with caveats.
Right away, the positives: it hauls stuff, it turns heads, and once I made a few changes it rode a lot better. The three-wheel stability is great for quick grocery runs and getting through the neighbourhood without worrying about balance. There's a surprising torque from the 750W motor — hills are manageable and it feels more capable than I expected. The frame seems solid, and the overall build, minus a few details, gives you confidence you'll get places.
Now, the why — and the why I said you'd be tinkering. The trike arrived with a lot of things that needed fixing or swapping. The tires that came on it were completely wrong for the rims and practically had no tread. That meant flats — lots of flats — and once I started counting, I probably had over 50 flats in a bunch of months (yeah, that was rough). I ended up buying proper tires and tubes, adding tube protectors and green slime, and that fixed the worst of it. If you buy one, budget for new rubber, honestly.
The ride is rough without suspension — that surprised me. You hit a little crack and it can jolt you hard; I definitely wish the suspension version hadn't cost an extra $700, because that would have been worth it for the comfort and safety. Still, once I swapped to better handlebars (the stock ones felt awkward), and changed the seat and tightened up some loose bits, it felt much better. The seat did break on me at one point, and the front fenders and lights came off once or twice, so be ready for small repairs. Also, there were weird adjustments already made to the bike when I got it — bits that didn't match the manual — and I found some metal shavings in a fork cap which was odd; I tightened things and cleaned it out, but, well, it was a surprise.
The dual basket setup is useful but the top basket gets in the way of the bottom one and makes door entry annoying. I removed the top basket and suddenly it fit through my door much easier, and I could use the lower basket properly. Little practical wins like that add up.
A few things pleasantly surprised me: despite the early problems, it's reliable for short daily runs once fixed up, the motor's punch is fun, and people smile when they see it — which makes errands feel like less of a chore. I didn't expect to enjoy riding it so much — there's a bit of joy in the clunky, utilitarian vibe. Another surprise: after changing the bars and tires, I could ride more confidently and even do short no-handed stints when cruising slow — I never thought that would happen with such a wide front.
Service-wise, because I bought from a shop and not directly from the maker, my warranty situation was messy — I paid about what it cost online and didn't get the same protection. That was my mistake; I would've bought online if I wanted the extra warranty. So, shop purchase felt faster and convenient but left me with more DIY.
Would I recommend it? Yes, but only if you like a bit of hands-on work and can afford to tweak things — new tires, maybe a different seat, and the odd bolt here and there. If you want a perfect, out-of-the-box commuter with suspension and no fuss, look at the newer suspension model or buy from the manufacturer for warranty peace of mind. For me, after the fixes, it became a reliable, amusing little hauler that I now tip friends toward — but I always say, be ready to tinker.

I wrestled the crate into my garage, wiped a bit of packing dust off the frame and thought, okay, this might work. Before buying I was on the fence — photos looked solid, the three-wheel idea made sense for stability, and I’d read a few decent-sounding posts. Still, I was worried about build quality and spare-parts availability. Those doubts didn’t just linger, they ended up being the main story.

I paid over $2,000 months ago for an AddMotor SPYTAN e-trike that was supposed to arrive fairly soon, and I'm still waiting. What started as mild impatience turned into a weird mix of disbelief and annoyance. The strangest part — and the thing I keep going back to when I tell people about this — is that one of their official reasons for delay was an "upgrade" they decided to add: a little wooden board in the front basket so a tiny dog can ride along. Seriously. That's the thing they say is holding up production. I didn't order that. I never wanted that. I don't have a dog that would fit on it, and even if I did, a little wooden plank in front of a moving trike sounds sketchy safety-wise. It just doesn't compute. I can almost picture some product meeting where someone thought, "People love dogs, let's slap wood on the basket," and then they announce to customers that all pre-orders are delayed. Not great. The communication has been patchy from the start. After the initial purchase, there was radio silence for weeks. When I reached out, they'd say there's a delay, not their fault, new estimated delivery mid-to-late May. May came and went, no trike, no tracking, nothing. I bugged them again and then they said mid-to-late June, again blaming an "upgrade." I asked, more than once, why the continual delays and whether any SPYTANs had actually been shipped to a customer. Their reply: no, none delivered yet. They uploaded new photos to their website showing the "upgraded" trike — you can see the tiny pooch perched on the wooden board, leash tied to the bike. That image alone felt absurd and a little tone-deaf. Would anyone actually tie a dog's leash to their bike? Maybe some would, but I don't think it's a great idea or widely requested. The other thing that rubbed me the wrong way was the tone of their chat support. Their messages were vague and oddly worded, like they were trying to stall for time. I saved the transcripts because it looked like I was chatting with a bot or someone reading from a script. The answers were unhelpful, sometimes broken English, often repetitive, like they hoped I'd give up. That matches a few other accounts I read online. To be fair, a couple of reviewers said they'd had good experiences with AddMotor, and hey, good for them. I don't want to paint everyone with the same brush. But my experience matches other frustrated buyers: money taken, product not delivered, and communication that leaves you more confused than reassured. There's also a practical concern: prepaying for a product and waiting months gives a company a lot of float — interest, loans, whatever. It makes me uncomfortable to think they might be sitting on a pile of customer money while not producing anything. I don't want to get conspiratorial, but it's a real worry when timelines stretch with odd excuses like pet platforms. I mentioned one previous good experience with a different e-bike company where delays happened but they were upfront, sent regular updates, and delivered within a reasonable adjusted window. That difference — transparency and steady communication — is what matters. AddMotor hasn't shown that so far. Emotionally, it's wearing. At first it was just annoyance: okay, delays happen. Now it's a mix of irritation and a bit of distrust. I had plans around having that trike: outdoor errands, a road trip, a gift idea turned into a scheduling mess because I'm counting on something that hasn't materialized. I get that manufacturing is complicated, supply chains are wild lately, and companies pivot their features, but as a paying customer I don't want surprise "upgrades" forced into my order months after I paid. If they wanted to add a pet plank, fine — make it optional for new buyers. But don't delay everyone without consent. Also worth flagging: the Better Business Bureau rating for AddMotor popped up in a search and it wasn't flattering. That didn't make me feel better. I'm considering next steps — a formal complaint, asking for a refund, maybe connecting with other buyers to see who else is stuck. I don't want to go nuclear right away, but I'm not going to be passive. If you're thinking of ordering from them, just be cautious. Ask direct questions about shipping dates, refund policies, warranty, and whether you're being charged interest-bearing prepayment. Keep screenshots and chat logs. I can't recommend them based on my experience so far. There's a sliver of hope — maybe they actually will deliver and maybe other people already got theirs — but until I have a trike in my driveway, I'll keep telling the story like this: paid up front, promised soon, met a wooden dog board, and still waiting. If you had a different experience, tell me — I'd genuinely like to know someone got a normal, timely delivery. Because right now it feels like we're being strung along, and that stings more than I expected.

the trike itself is fine, but the company's aftercare is a real weak spot. I bought this recumbent trike because my lower back flares up on long rides and I needed a reliable daily commuter. It handled the miles okay — I’ve put roughly 3,300 miles on it over about 18 months — but the upkeep has been frustrating. Chains and cassettes wear out fast, every ~1,200 miles, and replacement parts aren’t kept in stock. That means waiting. A lot. Parts shipped from overseas and can take around 60 days. I’ve also replaced two brake levers and the seat broke once. Recently the motor died just out of warranty, which meant an unexpected $800 repair cost. That’s the kind of hit that makes you wince. Customer service is the main issue: you can buy fast — they reply quickly when you want to order — but when something goes wrong they’re slow to answer emails, phone contact is non-existent, and requests for a callback get ignored. So yeah, it’s service that ruins the experience, not the trike itself. If you need something dependable for everyday use and don’t want long downtimes, think twice.