
AcmeJoy - Reviews and experiences
Nov 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Reviews (16)
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Bluetooth remote issues
Bluetooth remote issues
ServiceSo, I picked up three things, but the Bluetooth on two of them just wasn't cooperating, eh. At first, I was thinking they were ignoring my emails, but it turns out they were just stuck in my spam folder, you know. When I got in touch with them again, Annie had a bunch of ideas to try and get it fixed. I gave everything she suggested a shot, but still no dice. I let them know what I did, and they ended up sending me new ones that worked like a charm! I was a bit hesitant about shopping online again, but they really went above and beyond for me. Looking forward to ordering more stuff from them!
Three great value products ordered
Three great value products ordered
ServiceI bought three things from AcmeJoy, and two came super fast, but one was sold out. Luckily, the customer service was top-notch in helping me get a new product and ship it to me. I really love the products and the service was even better than I expected.
Mens toys purchase
Mens toys purchase
ServiceI went shopping at this company recently and I was really impressed by their customer service. They were so attentive and quick to help with any problems. It's nice to see a company that cares so much about making their customers happy. I'm really happy with my shopping experience and I will definitely be going back to buy more of their durable and effective products for men.
Dildo
Dildo
ServiceI had such a frustrating time with this product, eh. It literally took me like 3 weeks to figure out how to use it properly, no joke. The directions they gave me were absolutely useless, and the fact that there was no customer service available made it so much more aggravating, you know? It was truly by pure luck that I was able to finally get it to work as they said it would.
Customer service experience
Customer service experience
ServiceI had a terrible time with the shipping company, they said they delivered my package when they really didn't. So I contacted AcmeJoy's customer service team and they were super fast in getting back to me and fixing the problem. They said they'd send me a new package for free, just had to pay the shipping cost. I was really impressed with how they dealt with the issue, it definitely gave me a good opinion of the company. I'll definitely be buying from them again in the future.
Replacement product
Replacement product
ServiceI recently had a problem with a product that was supposed to be delivered, but I never got it. I contacted customer service at AcmeJoy and they were really quick and helpful in sorting out a replacement for me. I really appreciated the great service they gave me, it made everything a lot easier. So, thanks a lot, AcmeJoy, for your awesome customer service!
Product issue resolution
Product issue resolution
ServiceI recently had an issue with something I bought at this store. Even though I couldn't meet all their proof of loss stuff, the staff was really quick and fair in finding a fix. They switched out the broken item right away, and now I'm a happy customer. I'm impressed with their awesome customer service, and I'm excited to keep shopping with them in the future.
Faulty product received
Faulty product received
ServiceThank you so much, Annie, for helping me out with the issue of the faulty product. Your quick help really made a difference. I'll for sure be ordering from you again in the near future. Once I get the replacement, I'll make sure to leave a detailed review of the product. Big thanks to AcmeJoy for their fast response and great customer service!
About AcmeJoy
AcmeJoy is an online retailer founded in 2019 that specializes in sexual health and awareness products. They offer a wide range of products for both genders, from beginners to experts and couples. Their products include items such as dildos, vibrators, penis pumps, and anal toys. AcmeJoy promises 100% customer satisfaction and privacy, with discreet shipping options available. Customers can pay using Visa, MasterCard, and American Express, with SSL encryption to protect transactional details. Orders over $69 ship for free, with delivery times ranging from 1 to 20 business days. AcmeJoy offers a 15-day return policy and a 180-day warranty on products. Customers can also join their affiliate program for a 20% commission on successful purchases.
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Categories AcmeJoy
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Last update: November 29, 2024
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