Udemy

Udemy - Reviews and experiences

Average rating
7.0 /10
Based on 46 reviews
Dec 2023-Nov 2025
Star distribution
52x
416x
319x
25x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (46)

Back saved, ego bruised

Service

Needed for my bad back after a move; delivery slow, service helpful.

Got credit, not my money

Service

Really needed this for bad back during a move, but course was thin and messy, and customer service 'delivered' only store credit not a refund — awkward.

Almost zero, kind of useful

Service

Saw it on a buddy's feed and tried a quick lesson on my lunch break. Content is decent, feels practical. Support was a mess though, slowed me down, but I still used it.

That tiny refund win

Service

worried at first, then pleasantly surprised they followed through, even apologized, small win.

Surprisingly useful, support meh

Service

I sped up videos and some sections felt thin, and hitting the refund wall (“watched too much”) was annoying. Couldn’t reach a real person, but overall I’m happy I stuck with it.

Not what it used to be, but support saved the day

Service

the product has problems, yes, but when delivery and service work, they actually sort things out. That counts for a lot.

Online course purchase

Service

I just bought an online course, but I had trouble logging in. I emailed customer service for help, but all I got back was an automated message saying they were swamped. After a few days, I got another email assuming everything was fixed, but no details were given. It was a waste of money and really let me down.

Recent course purchases

Service

I bought a bunch of courses on Udemy recently and had different experiences with them. I like that they have lots of courses to choose from, like Blender, Unity, Unreal, keyboard, and painting. But some of them didn't meet my expectations. The good thing is that the refund process was fast and simple. I realized it's important to watch the preview videos and read the course descriptions carefully before buying to make sure it's what you're looking for.

Beginner level course purchase

Service

My time with Udemy wasn't great at all, eh. I paid for a course for beginners, thinking it'd be good to begin with, but then figured out I actually needed the advanced one. Getting a refund was a real mess, and now I have credits in my account that I can't even use for cheaper courses. Feels like a bit of a scam, if you ask me.

First course purchase

Service

I just bought my first course on sale, but it turned out to be too easy for me when I needed something more advanced. Udemy let me cancel the course and gave me a full refund, which was good. But now the credit is in my account and I can't use it to buy courses on sale. It feels like Udemy has my money for no reason and I'm unsure about buying anything at full price.

Quick refund

Service

After I bought some courses, I noticed that one wasn't what I thought it was going to be. So, I returned it right away and got my money back. Just wanted to give a heads up to anyone who might be unsure about making a purchase!

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About Udemy

Udemy is an online learning platform aimed at professional adults and students. Established in 2010 by Eren Bali, Oktay Caglar, and Gagan Biyani, it operates with the mission to improve lives through learning. Udemy offers a vast array of courses covering various categories such as business, technology, personal development, design, and more. These courses are created and taught by experts in their respective fields. The platform allows anyone around the world to learn new skills at their own pace and provides instructors with the tools to create online courses. As of my last update, Udemy serves millions of students globally and provides a wide range of learning opportunities, from individual courses to comprehensive certificates.

Contact Information

🌐 www.udemy.com

Last update: November 10, 2025

Website (Partner link)

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