ThriftBooks

ThriftBooks - Reviews and experiences

Average rating
8.8 /10
Based on 23 reviews
Oct 2023-May 2024
Star distribution
510x
49x
33x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Cookbook purchase

Service

I just bought a second-hand cookbook online for my mom. But when it came, it was the wrong version. I got in touch with customer service, and they sorted it out super fast. They sent us the right edition right away, and my mom was so happy with her gift. I'm really impressed with the great customer service from this online store.

Gift card purchase issue

Service

I bought a gift card and it got sent to the wrong address. At first, the customer service team wasn't much help but after a few tries, they finally sent me the right card. I was so happy to get the right one in the end.

Recent book purchase

Service

I just got my latest book order from ThriftBooks and as usual, I'm really happy with their service. I tend to order a lot of books at once and this time was no different. I like that they split up big orders into a few shipments so I can start enjoying my new books sooner. The shipping time is pretty reasonable - usually just a week for the first package to arrive. For smaller orders, they send it all in one package, which is handy. I really appreciate how they consistently deliver my orders in pieces every few days. The customer service at ThriftBooks is always top-notch and I definitely plan on continuing to support them.

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About ThriftBooks

ThriftBooks is a large online retailer of used books, offering a vast inventory across a wide range of genres. Founded in 2003 in the United States, the company has grown to become one of the largest sellers of used books globally. ThriftBooks sources its books through charitable donations, library discards, and directly from recycling centers, ensuring that each book finds a new home. The company emphasizes affordability and sustainability, making reading accessible to more people while reducing waste. With a user-friendly website and a commitment to customer satisfaction, ThriftBooks has successfully carved a niche for itself in the online marketplace, providing a platform for book lovers to discover and purchase pre-loved books at competitive prices.

Contact Information

18300 Cascade Ave S, Ste 150

98188 Tukwila

United States

📧 reviews@thriftbooks.com

☎ 253-275-2251

🌐 thriftbooks.com

Categories ThriftBooks

Last update: November 29, 2024

Website (Partner link)

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