Raid Shadow Legends

Raid Shadow Legends - Reviews and experiences

Average rating
5.6 /10
Based on 15 reviews
Nov 2023-Apr 2024
Star distribution
50
41x
36x
28x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (15)

In-game purchases

Service

Hey there, you know I was really loving this game. The gameplay was so engaging, it kept me hooked and wanting more. But as soon as I ran into a problem and needed some help, it was a total struggle. It seemed like no one was listening to my concerns and there was no solution in sight. It really soured my whole experience with the game. It's a real bummer when awesome gameplay is overshadowed by lousy customer service, eh?

Recent in-game purchase

Service

I just bought some stuff in the game to help me move forward, eh. But guess what? The resources I was supposed to get didn't show up like they were supposed to. So, I contacted customer support for some help, but all I got were useless answers and nobody wanting to own up to the mistake. I've been playing this game for a while now, and let me tell ya, this whole situation has left me feeling let down and annoyed, eh.

Promo code issue

Service

My experience with the promo code issue at this company was really disappointing. I entered a promo code in April hoping to get the reward that was promised. But the code didn't work, and when I contacted customer support, they just kept giving me lies and excuses. Even though I showed proof that I entered the code when it was still valid, they kept insisting that I didn't. It was obvious that Plarium Players Support didn't care about fixing the problem or admitting their error. It's sad to see a company put making money above making customers happy and treating them with respect.

In-app purchases

Service

My experience with the game and customer support has been pretty disappointing, eh. I feel like the company cares more about making money than keeping their customers happy, and it really shows in how they don't provide good support and don't listen to their players. If you're thinking about spending money on this game, I'd suggest being careful and ready for not-so-great support and service, eh.

In-app purchases

Service

The game is really fun and addicting, but the customer service from the company is just terrible. I've had a bunch of problems with the game, like bugs and glitches, that they never seem to fix. It feels like all they're focused on is putting out new stuff to make extra cash, instead of making the game better for us players. It's super annoying and disappointing how little they care about supporting their customers and keeping us in the loop.

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About Raid Shadow Legends

Raid Shadow Legends is a mobile and PC game developed by the Israeli game developer Plarium Games. It is a free-to-play, turn-based fantasy-themed role-playing gacha game. Since its release in July 2018, it has gained widespread popularity, partly due to its aggressive marketing and sponsorship campaigns across various social media platforms and content creators. The game allows players to assemble a team of heroes with which they battle against AI-controlled enemies in a multitude of game modes, including a campaign, player-versus-player battles, and clan activities. The game features a gacha system for acquiring new heroes and relies on a freemium model, where gameplay is free, with optional in-app purchases to enhance the gaming experience or progress at a faster rate.

Contact Information

🌐 plarium.com

Categories Raid Shadow Legends

Last update: November 29, 2024

Website (Partner link)

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