
OneClass - Reviews and experiences
Dec 2023-May 2024
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Reviews (19)
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Waste of money
Waste of money
ComplaintsI was under the impression that I could cancel my subscription at any time, but turns out you have to commit to a whole year just to cancel. And on top of that, they didn't even send me a reminder email before charging my card. The notes provided were no help at all! It feels like a scam to just squeeze more money out of us.
Paid subscription
Paid subscription
ComplaintsI bought a subscription expecting it to help with my studies, but it was a total letdown. The material was all wrong, and I just ended up confused and off track. When I tried to cancel and get my money back for that month, they asked for study notes or guides, which made no sense. It seemed like a scam, and I felt super frustrated and ripped off.
Negative auto-renewal experience
Negative auto-renewal experience
ComplaintsI had a really bad time with this service. They went ahead and charged my credit card for a renewal without even asking me, and when I tried to get a refund just two days later, they said no. I was so annoyed and felt like they were trying to cheat me as a customer. I definitely wouldn't suggest this service to anyone.
Blocked account and unanswered emails
Blocked account and unanswered emails
ComplaintsSorry, eh! I was trying to use this thing but my account got blocked for no reason. I sent them emails and tried to get help but no one responded. They keep charging me too even though I can't even use it anymore. It's not fair, eh!
Online study materials
Online study materials
ComplaintsI bought some study materials for my courses online recently and I have to say, it was a bit of a letdown. The website wasn't very helpful, especially for my math and science classes. It was tough to navigate and the content wasn't very relevant. On top of that, I missed out on renewal reminders and got charged on my credit card without noticing. When I tried to cancel on the spot, they made it difficult and weren't very honest during the dispute. All in all, my experience with the service was pretty bad and left me feeling disappointed.
Avoid this service
Avoid this service
ComplaintsDon't bother spending your money on this service. They have a bad reputation for charging customers for several months even after they cancel. My experience with this online service was a total nightmare, so I definitely don't recommend using them.
Year subscription cancellation
Year subscription cancellation
ComplaintsI used OneClass for a year, but decided to cancel my automatic subscription after that because of money issues. However, they didn't even realize that I cancelled it and still charged me for a whole year! When I tried to reach out to them, they were like ghosts - only replied to one email after a month! How rude! It seems like all they care about is money and not their customers. OneClass, not cool at all.
My cancelled subscription
My cancelled subscription
ComplaintsI cancelled my subscription a few months back, but then found out that they still charged me $120 without asking. I told them I had canceled, but they said I did it too late. Because of their lies and shady business, I'm taking more steps against them. I recommend avoiding this service because of their scamming and dishonest ways.
About OneClass
OneClass is an educational technology company based in Toronto, Canada. It was founded in 2010 with the primary goal of providing students with access to high-quality study materials and resources. The platform operates by allowing university and college students to share and access lecture notes, study guides, and other academic resources vital for their courses. By creating a collaborative learning environment, OneClass aims to help students achieve better grades and understand their courses more effectively. Over the years, OneClass has grown to support students across North America and beyond, expanding its services to include tutoring, textbook solutions, and exam preparation materials.
Categories OneClass
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Last update: November 29, 2024
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