Ink Box

Ink Box - Reviews and experiences

Average rating
8.4 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
51x
416x
38x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

International order

Service

I just ordered something from overseas and I was really happy with how easy the website was to use. Even though it was a far distance, my order arrived pretty fast, especially for international shipping. I had a small problem with my tracking number, but the customer service team helped me out right away and gave me a solution. They even checked in afterwards to make sure everything was okay, showing they really care about their customers. I was really impressed with the great customer service and the quality of the products I got.

Prompt Customer Service Response

Service

I gotta say, I was getting pretty frustrated with customer service lately, but then Sophie totally saved the day! I thought my problem was gonna be ignored for ages, but she got back to me super quick and even checked in to make sure everything was sorted out. It's not often you come across that level of commitment, so props to the team for their speedy help!

Custom order clarification

Service

I just made a custom order and had a great experience with the customer service team. The rep got in touch to double-check my address and was quick to respond. I asked about when my custom piece would be shipped, and although they took a bit longer to get back to me because of a backlog of emails, I got a message the next day saying my order was all packed up and would be sent out by the end of the week.

Recent temporary tattoo purchase

Service

I just bought a temporary tattoo from this site and I'm really happy with how it turned out. The tattoo itself looked awesome, but I messed up a little bit when I put it on, so it looked a bit fuzzy in one area. I emailed their customer service team to ask for advice on how to do it right next time. They replied fast and even sent me a new tattoo for free. I was so impressed by how nice they were and helpful. I never thought about getting a permanent tattoo before, but now I'm thinking about it!

Custom tattoo design

Service

I just bought a custom tattoo design from this spot and let me tell you, I was super impressed by the awesome selection they have. The Christian and nature artworks were fantastic and simple to put on. The customer service was amazing - so professional, quick, and really made sure everything was perfect. I totally suggest this spot! What really caught my eye was the option to create your own tattoo and the quality team that checks them over to make sure you get exactly what you asked for.

Tattoo kit purchase

Service

The customer service at this place is amazing! I had a problem with my delivery and Apryl really went out of her way to help me. She was so patient and made sure I was taken care of when the second delivery didn't work out. Ink Box really knows how to treat their customers well.

Ink Box purchase

Service

The customer service at this place is amazing, eh? They really know how to take care of their customers, eh? Always there to help out, answer any questions, and make sure you know exactly what you're getting before you buy, eh? I was blown away by how fast they got back to me and guided me through my purchase, no sweat at all. It's nice to see a company that actually cares about its customers and gives great service. I'll for sure be telling others about them. Thanks for the great experience, eh!

Customer service experience

Service

I had a problem with a lost package on my order and had to reach out to customer service for help. I was quite impressed with the service I got, especially from Sophie. She was so nice and really helped me out, making sure that my order was delivered quickly and checking in with me until I got it. Sophie's attention and commitment to solving my problem really stuck with me in a good way. Because of the awesome customer service I got, I will definitely be coming back as a customer.

Custom designed tattoo purchase

Service

I recently bought a custom-designed tattoo as a thoughtful gift for someone who's having a rough time. Even though the tattoo was supposed to be delivered, it didn't reach the person because they live in a big building. I contacted customer support through email to try and fix the issue, and I was happy to get a quick and personal reply from Sophie. She not only sorted out my concerns fast, but also sent the tattoo again to make sure it got to the right person. I'm really amazed by the fantastic customer service from the Ink Box team.

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About Ink Box

Inkbox is a Canadian company specializing in semi-permanent tattoos. They offer a wide range of pre-designed tattoos and the option for customers to create custom designs. Their products are designed to last 1-2 weeks, providing a temporary alternative to permanent tattoos. Inkbox's unique ink formula, derived from a fruit in the Genipa Americana plant, sinks into the top layer of the skin to create a tattoo that fades away as the skin naturally regenerates. Founded in 2015 by brothers Tyler and Braden Handley, Inkbox has grown significantly, contributing to the evolving perceptions of body art by offering a non-permanent solution that allows individuals to experiment with tattoos without long-term commitment.

Contact Information

393 King St W

M5V2C3 Toronto

Canada

📧 hi@getinkbox.com

🌐 inkbox.com

Last update: November 29, 2024

Website (Partner link)

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