Honey - Reviews and experiences

This rewards program used to be awesome for getting cash back, but then a big company swooped in and ruined everything. It's a real pain trying to cash out now without using a specific payment platform. And they've really cut back on the gift card choices and upped the amount you need to redeem. Such a letdown after all the time and effort put into it.

After starting off good with the rewards program, things went south when I made a bunch of purchases. I noticed some rewards were missing and not showing up in my history. I had to wait for two weeks and reach out for help, but in the end I got ignored.

I'm really disappointed with my experience at this store, eh? I've been collecting gold through my purchases, but I've been unable to redeem it for over a year now. It's just not right, eh? Makes me feel like the loyalty program isn't being respected. And on top of that, the lack of response to my emails and chat inquiries about this issue is really frustrating, eh? I'm counting on better customer service and a quick resolution to this matter, eh?

I used to really enjoy this service, but things have definitely gone downhill. Up until recently, I would have easily given it a glowing 5-star review, but now I am getting super frustrated with how things are going. Honey used to work like a charm when it came to giving me those Honey Gold rewards for my purchases, but for some reason, it's just not happening anymore, even though I'm supposed to be earning them. I've tried everything they suggested to try and fix it - turning off my adblocker, switching browsers - but no luck. The coupons I'm still getting are handy, but without the Honey Gold, it feels kind of pointless. The support team has been pretty good about giving me some points back, but it's not really a sustainable solution to have to keep chasing after every purchase just to get what was promised in the first place. I really hope they can sort this out soon, or else I might have to say goodbye to what used to be such a great service.