Honey - Reviews and experiences

Oh, man, you know, back in the day, Honey was my go-to whenever I needed to do some online shopping. I mean, that gold membership was a real game-changer. I could rack up those points and cash them in for Amazon vouchers and all sorts of other cool rewards. Plus, whenever I had a problem, their customer service team was right on it, quick to help me out and fix things up. But, lately, things have taken a turn for the worse. It's been nothing but disappointment after disappointment. It's like the service that used to be so reliable and helpful has totally gone downhill. I can't even redeem my points for vouchers like they promised, and trying to get help through chat or email? Forget about it. I'm just left hanging with no response. It's super frustrating to see a tool that used to be so useful become completely useless. I'm not sure what happened - maybe the company got bought out or maybe they just shut down altogether - but either way, the service is basically non-existent now. I wish someone from Honey would reach out and address all these issues, but it seems like communication has totally stopped based on what I've read in other reviews.

Ya know, I used to think this place was pretty good, but my last experience totally changed my mind. I was trying to use a voucher for an online store and it's turned into a real nightmare. I've sent so many emails and given them all my info, but still no sign of my voucher. It's like they can't even find my account, let alone process my request. The customer service has really gone downhill and it's super frustrating. Do yourself a favor and avoid this place at all costs.

My time dealing with this website has been so annoying. I keep running into problems with getting the points I deserve after buying stuff. Even though I send in all the paperwork they need, the customer service folks never seem to give me my points or they blame some technical glitch. I've been really patient and keep bugging them with emails and chats, but they hardly ever get back to me. It's really frustrating to see a company that talks up how much they care about customers not stepping up and communicating better.

I had a really bad experience with the customer service at this store. No matter how many times I tried to contact them, they totally ignored me. The chat support was no help at all, they said they would follow up but they never did. It's really annoying and not very professional.

Oh my goodness, I have so many points but every time I try to get vouchers, I never receive them! I've emailed and chatted but haven't heard back at all! So frustrating! 😡