Get Smarter

Get Smarter - Reviews and experiences

Average rating
5.2 /10
Based on 16 reviews
Nov 2023-Mar 2024
Star distribution
50
40
39x
23x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Online course purchase

Service

This online course was such a letdown. The videos were just recordings of university professors and there was no real interaction with a live teacher. The tutor they assigned me was so demanding and wanted all these complicated documents without actually helping me. And don't even get me started on their refund policy - when I tried to get my money back, they were so difficult and just made up excuses. I can't believe this company is still operating in Canada.

Online course feedback

Service

I was really let down by the customer service at this online course. Even though I got a low grade, I couldn't even ask for help or figure out why. The support system was pretty useless and couldn't deal with these kinds of issues. I'd recommend steering clear of this online course because it seems like they're up to some shady stuff.

Online course during the pandemic

Service

So I decided to try this online course during the pandemic, thinking I could totally handle it. But man, was I mistaken! It's been way tougher than I anticipated trying to learn and work in the same spot all day. I just can't seem to concentrate or get anything accomplished. So a few days later, I asked if I could postpone the course, but they refused due to their policies. How unfair is that, eh? It would've been great if they were more compassionate and flexible. I wouldn't suggest taking a course with them for sure.

Online school stuff

Service

Online school stuff is pretty terrible, I can't believe they even partner with reputable schools. Their customer service is absolutely awful, you have to jump through so many hoops just to speak to someone who doesn't have a clue. And don't even get me started on the phone lines - you can hardly hear a thing! It's like they're just there to take your money and offer zero assistance.

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About Get Smarter

GetSmarter is an online education company that partners with leading universities and institutions around the world to offer premium online short courses to working professionals. Founded in Cape Town, South Africa, in 2008 by brothers Rob and Sam Paddock, GetSmarter has grown to provide a platform for lifelong learning, enhancing the skills of professionals across various industries. The company aims to improve the digital learning experience through personalized support and interactive engagement. In 2017, GetSmarter was acquired by 2U, Inc., a global leader in education technology, thereby expanding its reach and course offerings. Through this acquisition, GetSmarter continues to offer a broad array of online courses that focus on key competencies and sectors, including leadership, management, finance, and technology, among others.

Contact Information

🌐 getsmarter.com

Categories Get Smarter

Last update: November 29, 2024

Website (Partner link)

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