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Online course purchase
The customer service at that online course provider was absolutely terrible. It was basically non-existent, with no one to talk to on the phone. I had to keep bugging them to get anything done, and even then, it seemed like my concerns weren't being taken seriously. As a customer, I expect better communication and support from a company that's supposed to be good, especially when I'm putting my time and money into a course.<br><br>I was really let down by the service I got and it's made me pretty mad. I don't think I'll use them again in the future and I might even think about taking legal action if I have to.
Online course purchase
This online course was such a letdown. The videos were just recordings of university professors and there was no real interaction with a live teacher. The tutor they assigned me was so demanding and wanted all these complicated documents without actually helping me. And don't even get me started on their refund policy - when I tried to get my money back, they were so difficult and just made up excuses. I can't believe this company is still operating in Canada.
certificate missing, bad service
Oh my goodness, I completed my course a while back and still haven't received my certificate, like seriously? I reached out to them and all they do is give me excuses and take forever to respond. It's frustrating because the course was really enjoyable and interesting, but their customer service is terrible. I'm going to suggest to the University that they look for a new provider because this situation is so annoying. 🙄
Online course disaster
I took this online course that had great content, but the whole thing went downhill when they tried to send me my certificate. I've been waiting for 7 months now and every time they send it, it goes to the wrong address. Can you believe one time it even came with the Oxford logo upside down? The customer service is terrible and they haven't fixed anything yet. This whole mess has ruined the course for me, don't think I'd suggest it to anyone.
Review with most votes
AI course with poor technology
The technology they used for the AI course was really frustrating. The layout and navigation of GetSmarter made it so hard to follow the course material and I kept missing impor... Read onBy: C. Blick