CreativeLive - Reviews and experiences

I was so let down by this company, eh. They didn't give me any heads up about my subscription renewing, and then they charged me twice! Like, seriously? And now I have to wait a whole week just to hear back from customer service. Just a heads up for anyone thinking of buying from them.

I gotta tell you about my recent experience with customer service - it was really disappointing. The person helping me didn't seem to listen to my questions and just gave me generic answers that didn't really solve my issues. On top of that, they didn't seem to know the system very well, which just made me even more frustrated. It took 4 whole days to finally get a solution to my problem, but by then, I had missed out on a good deal for a course I wanted. I asked to speak to a manager, but my requests were ignored. Now I'm wondering if I should bother investing in these expensive courses if this is the kind of support I can expect. I've never had such bad service from any other company before.