iGourmet - Reviews and experiences

I got this really fancy gift box for Christmas, eh, and I was so pumped to give it to my buddies. But geez, the delivery was a total mess! They said it would come before Christmas, but it didn't even get sent out until after. I phoned customer service a bunch of times, and every time they told me it would for sure be there by a specific date, but it never showed up. It felt like they were just leading me on to keep my cash. I was super let down and my friends didn't even get their gift on time. Just a brutal experience, eh!

I bought a 6-month cheese subscription in mid-December to give as a Christmas present. I was really let down by how the shipping was handled. I got an email saying my order was shipped on December 23rd, but FedEx showed that only a label was made on that day. The package wasn't even close to being on time for delivery on December 23rd. This kind of inefficiency doesn't look good for the shipping team and is not okay for a company like iGourmet. I was hoping for better service and delivery times from them.

I ordered a Christmas gift for my son in LA on December 12th. It cost me over $200 for food boxes. But, the package didn't get shipped until late on December 23rd, so it didn't arrive in time for Christmas Eve. The company apologized for the delay and sent the perishable items again quickly and at no extra charge.

I just bought some ham for overnight delivery to Florida from an online gourmet food store. But, to our dismay, the delivery got all messed up and our package ended up in Indianapolis instead of Florida. The customer service folks were kind enough to offer a refund for the overnight delivery fee, but we ended up pushing for a full refund after expressing how upset we were.

I ordered a bunch of baskets from iGourmet for Christmas, but I had a pretty bad experience. Even though I placed my order on December 3rd and paid in full, only one of the baskets showed up on time. I tried to contact customer service a few times to make sure everything was good, especially because I had a problem last year. They kept telling me everything was fine, but then I got an email on the 26th saying the rest of the baskets would be coming on the 27th or 28th with no explanation or apology. I was really disappointed and frustrated with how the company handled things.

So, I ordered this cheese and charcuterie board from an online gourmet food store recently because I had a special occasion coming up. I was really looking forward to it, you know? But man, let me tell you, I was super disappointed with how it all went down. I made sure to place my order way ahead of time so they would have enough time to get it ready and ship it out on time. But when the supposed delivery date rolled around, no package in sight. I just assumed everything was going smoothly until I found out my order hadn't even been shipped yet. After a bunch of delays and me being fed false info, I ended up having to pay extra for next day delivery - which, surprise, surprise, didn't even arrive on time. It was a mess, man. Not only did it stress me out big time, but it also ruined the surprise I had planned for my event. I was expecting top-notch service, you know, fast and reliable. Instead, I got sloppiness and deceit in return. Needless to say, I won't be making the same mistake twice with those guys.

I ordered a fancy cheese gift basket from this company, but I was really let down with how long it took to arrive. The website said it would be here on a certain day, but it ended up coming way later, and I missed the special event I wanted it for. I even tried talking to customer service, but they couldn't really fix the problem. Just a heads up for anyone else thinking of ordering from them - be prepared for possible delays in getting your stuff.

I bought some cheese for a pre-Christmas party recently, but I ran into a shipping delay. It was super disappointing because I picked a specific delivery date that wasn't met. In the past, I've had orders show up late and the items were warm - totally not cool. Businesses really need to keep customers in the loop about any delivery hiccups to manage expectations better. And paying extra for express shipping on perishable stuff that shows up late? That's just not right. Maybe it's time to look into some other shipping options if the current one isn't cutting it.

I recently bought a turkey dinner for two online for Thanksgiving, but it ended up being a huge letdown. I got it for my sick sister and her husband to enjoy the day before Thanksgiving, but two days before that, I got an email saying they couldn't deliver it and had to cancel my order. It left me in a tough spot because there wasn't enough time to get another meal. I'm really mad about it and won't be buying anything from them again.