Swanson

Swanson reviews

26 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
85%
Would buy here again
Ordering
8.6
Service
9.0
Pricing
8.2
Delivery
8.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Vitamins and supplements purchase

10.0

"The website was really easy to use and I had no trouble finding my way around. The prices for vitamins and supplements were way better than what I&..."

Critical

Coupon code order

5.5

"I was really bummed out when they kept trying to sell me more stuff after I used a coupon code to make my purchase. It seemed kinda sketchy, like t..."

Most Voted

Pantry essentials

10.0

"They always got what I need for a good price. Their deals help me keep my pantry full for my family without spending too much. I'm grateful th..."

Reviews (26)

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Searching and validating product numbers

C

10 reviews

9.0
Overall Rating
Would buy here again
Yes

I recently had a couple of experiences with the search and selection process on the website. I found that once I entered the product number in the search bar, a list of choices would come up, but they seemed unstable and would switch positions. It took me a while to realize that I shouldn't move the cursor after selecting an option. Additionally, I found it challenging to confirm the product number after making a choice. I had to go to the cart to verify it, which was inconvenient. It would be more user-friendly to display the product number on the initial screen after making a selection. Despite these minor issues, overall, my experience was positive. One thing to note is that I wasn't explicitly informed about tax being added in the final checkout page. It would be beneficial to have a heads-up about this possibility, although it wasn't a significant issue for me.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Free shipping offer

M

26 reviews

10.0
Overall Rating
Would buy here again
Yes

The free shipping deal at this place really made a difference for me. Being able to not worry about shipping fees is a big plus when I'm shopping online, and it definitely encourages me to order more frequently. Gwen, the customer service rep, was amazing when I had a problem with my order. She was so helpful, knew what she was doing, and fixed everything quickly. Overall, I'm super happy with the products and the great prices.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Probiotics+Prebiotics Fiber

R

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I bought Probiotics+Prebiotics Fiber from this website twice and I must say, I'm really impressed. The supplements are top-notch and actually work, plus the price is unbeatable. I saved a lot of money buying from here instead of other stores like Walmart and Amazon. Ordering was easy and I got my products quickly. I'll definitely keep shopping here in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Recent online purchase

R

2 reviews

8.5
Overall Rating
Would buy here again
Yes

The recent changes to the website by the company have caused some issues for me as a customer. I used to like being able to see the back of the bottle of the product, as it had important info like whether the product was a tablet or a veggie cap. However, with the new update, not all products show this critical info on the photo. Also, the ingredients are not visible at a quick glance anymore, and even when I try to access the product info window, the necessary details are missing. It's disappointing to see this mistake, as it has made it harder for customers like me to make informed buying choices. I hope someone from the company will take note of this feedback and make the needed updates to make sure all product info is easily accessible to customers.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Ordering Difficulties

K

3 reviews

7.0
Overall Rating
Would buy here again
Yes

Eh, ya know, ordering from this place was not as smooth as it used to be, eh. The prices were all over the place when I was trying to add stuff to my cart, so confusing, eh. I thought using a code would help, but it just made the prices go up and down like a rollercoaster, eh. It took forever to actually finish my order and check my cart, eh. The layout on the screen was all jumbled, like, seriously hard to figure out, eh. But, I still love the stuff they sell, so that's a plus, I suppose.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

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Pantry essentials

C

8 reviews

10.0
Overall Rating
Would buy here again
Yes

They always got what I need for a good price. Their deals help me keep my pantry full for my family without spending too much. I'm grateful that my orders come on time and everything is right.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About Swanson

Swanson is a company that specializes in the manufacture and retail of vitamins, supplements, and natural health products. Founded in 1969 by Leland Swanson with the mission to provide people with quality vitamins and supplements at a great value, the company started as a mail-order business. Over the years, it has grown to offer a wide range of health products, including organic foods, natural skincare items, and eco-friendly home goods. Headquartered in Fargo, North Dakota, USA, Swanson has established itself as a trusted name in the health and wellness industry, adhering to strict quality standards and committing to sustainability practices.

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Contact Information

4075 40th Ave S

58108 FARGO

United States

📧 customercare@swansonhealth.com

☎ 1-800-824-4491

🌐 swansonvitamins.com

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Last update: November 29, 2024

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