Swanson

Swanson - Reviews and experiences

Average rating
8.6 /10
Based on 26 reviews
Oct 2023-May 2024
Star distribution
58x
411x
36x
21x
10

Transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: bedrijf kan reageren; gebruikers kunnen reviews melden via "Meld review"

Reviews (26)

Filter Reviews

Period:
Sort:
Clear

Searching and validating product numbers

I recently had a couple of experiences with the search and selection process on the website. I found that once I entered the product number in the search bar, a list of choices would come up, but they seemed unstable and would switch positions. It took me a while to realize that I shouldn't move the cursor after selecting an option. Additionally, I found it challenging to confirm the product number after making a choice. I had to go to the cart to verify it, which was inconvenient. It would be more user-friendly to display the product number on the initial screen after making a selection. Despite these minor issues, overall, my experience was positive. One thing to note is that I wasn't explicitly informed about tax being added in the final checkout page. It would be beneficial to have a heads-up about this possibility, although it wasn't a significant issue for me.

Free shipping offer

The free shipping deal at this place really made a difference for me. Being able to not worry about shipping fees is a big plus when I'm shopping online, and it definitely encourages me to order more frequently. Gwen, the customer service rep, was amazing when I had a problem with my order. She was so helpful, knew what she was doing, and fixed everything quickly. Overall, I'm super happy with the products and the great prices.

Probiotics+Prebiotics Fiber

I bought Probiotics+Prebiotics Fiber from this website twice and I must say, I'm really impressed. The supplements are top-notch and actually work, plus the price is unbeatable. I saved a lot of money buying from here instead of other stores like Walmart and Amazon. Ordering was easy and I got my products quickly. I'll definitely keep shopping here in the future.

Recent online purchase

The recent changes to the website by the company have caused some issues for me as a customer. I used to like being able to see the back of the bottle of the product, as it had important info like whether the product was a tablet or a veggie cap. However, with the new update, not all products show this critical info on the photo. Also, the ingredients are not visible at a quick glance anymore, and even when I try to access the product info window, the necessary details are missing. It's disappointing to see this mistake, as it has made it harder for customers like me to make informed buying choices. I hope someone from the company will take note of this feedback and make the needed updates to make sure all product info is easily accessible to customers.

Ordering Difficulties

Eh, ya know, ordering from this place was not as smooth as it used to be, eh. The prices were all over the place when I was trying to add stuff to my cart, so confusing, eh. I thought using a code would help, but it just made the prices go up and down like a rollercoaster, eh. It took forever to actually finish my order and check my cart, eh. The layout on the screen was all jumbled, like, seriously hard to figure out, eh. But, I still love the stuff they sell, so that's a plus, I suppose.

Pantry essentials

They always got what I need for a good price. Their deals help me keep my pantry full for my family without spending too much. I'm grateful that my orders come on time and everything is right.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Swanson

Swanson is a company that specializes in the manufacture and retail of vitamins, supplements, and natural health products. Founded in 1969 by Leland Swanson with the mission to provide people with quality vitamins and supplements at a great value, the company started as a mail-order business. Over the years, it has grown to offer a wide range of health products, including organic foods, natural skincare items, and eco-friendly home goods. Headquartered in Fargo, North Dakota, USA, Swanson has established itself as a trusted name in the health and wellness industry, adhering to strict quality standards and committing to sustainability practices.

Contact Information

4075 40th Ave S

58108 FARGO

United States

📧 customercare@swansonhealth.com

☎ 1-800-824-4491

🌐 swansonvitamins.com

Last update: November 29, 2024

Website
Menu