Swanson - Overall Rating based on 26 reviews
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Searching and validating product numbers
I recently had a couple of experiences with the search and selection process on the website. I found that once I entered the product number in the search bar, a list of choices would come up, but they seemed unstable and would switch positions. It took me a while to realize that I shouldn't move the cursor after selecting an option. Additionally, I found it challenging to confirm the product number after making a choice. I had to go to the cart to verify it, which was inconvenient. It would be more user-friendly to display the product number on the initial screen after making a selection. Despite these minor issues, overall, my experience was positive. One thing to note is that I wasn't explicitly informed about tax being added in the final checkout page. It would be beneficial to have a heads-up about this possibility, although it wasn't a significant issue for me.
Free shipping offer
The free shipping deal at this place really made a difference for me. Being able to not worry about shipping fees is a big plus when I'm shopping online, and it definitely encourages me to order more frequently. Gwen, the customer service rep, was amazing when I had a problem with my order. She was so helpful, knew what she was doing, and fixed everything quickly. Overall, I'm super happy with the products and the great prices.
Probiotics+Prebiotics Fiber
I bought Probiotics+Prebiotics Fiber from this website twice and I must say, I'm really impressed. The supplements are top-notch and actually work, plus the price is unbeatable. I saved a lot of money buying from here instead of other stores like Walmart and Amazon. Ordering was easy and I got my products quickly. I'll definitely keep shopping here in the future.
Recent online purchase
The recent changes to the website by the company have caused some issues for me as a customer. I used to like being able to see the back of the bottle of the product, as it had important info like whether the product was a tablet or a veggie cap. However, with the new update, not all products show this critical info on the photo. Also, the ingredients are not visible at a quick glance anymore, and even when I try to access the product info window, the necessary details are missing. It's disappointing to see this mistake, as it has made it harder for customers like me to make informed buying choices. I hope someone from the company will take note of this feedback and make the needed updates to make sure all product info is easily accessible to customers.
Ordering Difficulties
Eh, ya know, ordering from this place was not as smooth as it used to be, eh. The prices were all over the place when I was trying to add stuff to my cart, so confusing, eh. I thought using a code would help, but it just made the prices go up and down like a rollercoaster, eh. It took forever to actually finish my order and check my cart, eh. The layout on the screen was all jumbled, like, seriously hard to figure out, eh. But, I still love the stuff they sell, so that's a plus, I suppose.
Pantry essentials
They always got what I need for a good price. Their deals help me keep my pantry full for my family without spending too much. I'm grateful that my orders come on time and everything is right.
Review with most votes
Pantry essentials
They always got what I need for a good price. Their deals help me keep my pantry full for my family without spending too much. I'm grateful that my orders come on time and ... Read onBy: Chloe