Hosting - Reviews and experiences

My recent experience with the support team was really disappointing, eh. I've been a loyal customer with multiple clients for a while now, but when I needed help with a client's move, the support I got was not helpful or professional, eh. The fact that there were no backups available was really worrying, especially when one of the level 2 techs said they couldn't provide one, eh. The service I received was so bad and not acceptable, eh. I think it's important to keep in touch with current clients to let them know about the poor support they might get, eh. Thank you, eh.

I've been with this company for a few years now, and I gotta say, their customer service is really great. Whenever I've had issues with my hosting, they've always been quick to help me out. Ivan and Michiel have been amazing, always going the extra mile. I've seen some bad reviews online, but I think those folks just don't get the tech stuff behind hosting. It's important to have realistic expectations. Overall, I have only good things to say about this company, and I'm looking forward to using their services as my business grows in the coming year.