XHIBITION - Reviews and experiences

I’d go back — cautious at first, ended up pretty satisfied. I was new to the neighbourhood and a colleague tipped me to Kicks in XHIBITION, so I popped in to look around. Staff were straightforward, one woman helped me find a tint and a highlighter without making a big deal, which I appreciated. Prices felt higher than the local Spanish brands I used before, but the formulas didn’t irritate my skin, so that mattered. At the till she also included a small trial cream and some sachets, put them in a neat little bag and wrapped it up, kind of thoughtful. Overall practical and decent.

I came across their ad after a coworker recommended the brand, liked the photos and thought I'd give it a try. I ordered, realized two minutes later I'd picked the wrong size and emailed XHIBITION asking them to cancel or swap to a bigger size. They still shipped it and later replied that because the sneaker was final sale they couldn't change anything — fine, policy, but they could have updated the order before it left. The shoe itself is actually pretty comfortable and looks good (so not a total loss), but the customer-handling felt sloppy and unnecessary. First buy here and I'm cautious now; just be careful.