VideoProc - Reviews and experiences

The customer service from this company is top-notch. I shot them an email with a question and got a reply back in less than 10 minutes, even though it was late at night. Their fast and helpful response really made my experience with them stand out.

This editing software is awesome, eh? I've been using it for all my crazy videos and it works like a charm. The customer service is also super helpful. I had to contact them when my computer acted up, and they really came through. They helped me troubleshoot and fix my issue right away. Overall, I'm really pleased with this company, nothing but good vibes here, eh.

I just got a new computer and misplaced my code for that video thingamajig. I shot them an email for some help, and they replied back real quick! So, I tested it out on this really long video, and it was lightning-fast at converting it to a different format. It was pretty neat!

I've tried out a bunch of different converter programs before, but ever since I started using this converter for my DVD collection, I've been really happy with it. It let me turn all my DVDs into digital copies without subtitles. There was a bit of a hiccup when my lifetime license got blocked because of an ad for their new AI version. But they were quick to send me a new license code, which helped me trust their service again.

At first, I was having trouble with VideoProc Converter AI and thought it was the software's fault, but it was actually my own mistake. I really appreciated the support team's patience and help in fixing the problem. I am so thankful for their assistance and I want them to know that their help means a lot to me. This program is super important for me because it works really well and does exactly what I need it to do. If you ever run into any issues with the software, you can count on their support team to help you out and solve any problems you might come across.

I mostly use this program to download YouTube videos so I can watch them offline. But I ran into a problem recently where some files weren't showing up in the folder where they were supposed to be saved. I got in touch with customer support, and they were really helpful and patient. They gave me some tips and eventually figured out the issue - the downloaded file names were starting with a "dot", which made them hidden on my computer. In the end, I think it's a great program with amazing support, and I would definitely recommend it.