VeePN - Reviews and experiences

I was bracing for a fight when I called. They found the error, refunded extra month and confirmed my subscription was cancelled. Not perfect, one stray charge showed up once, but I’m relieved.

Halfway through a late-night binge I realized I couldn't reach half my usual sites, so this VPN became my go-to. It feels fast enough, barely any lag on streaming, reconnects quickly. Needed it while living in Russia; honestly, it just works, so keep using.

it was just a seven-day trial and I couldn’t find a way to cancel. The app even popped a message saying it wouldn’t let me log off (odd), but weirdly it did block a sketchy ad I hadn’t noticed before, so not all bad.

Installed it last week on my desktop. At first it kept dropping the connection — annoying. Support answered faster than I expected and walked me through a fix, and when that didn't fully work they let me switch devices quickly. Delivery of the licence was instant. Pleasant surprise, actually, and helpful staff.

I won't use them again — that's my main takeaway. Slow speeds I can live with, but the auto-pay being on by default and barely mentioned? That's a deal breaker. It felt almost deliberately hidden; finding the toggle to switch it off was a pain and not obvious at all. Support didn't help much either — a canned reply and a reminder about a past outage and refund (which they apparently consider final), plus a line about "we don't issue refunds anymore." That left me feeling dismissed. For a VPN trust matters more than anything, and that trust is worn out for me. I'm disappointed, honestly. If you try this service, double-check billing settings and keep screenshots — that's my advice.

I found these folks after my coworker mentioned them, thought I'd try. Big mistake — their cancel process is a mess, you can only email and I still got charged. Then they asked me to drop an open dispute before refunding, and replies were painfully slow. Kinda frustrating, heads up.