mSPY

mSPY - Reviews and experiences

Average rating
7.8 /10
Based on 23 reviews
Oct 2023-May 2024
Star distribution
52x
415x
31x
21x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Top-notch purchase

Service

You know what? This product is amazing, eh? Like, seriously, it's the best I've tried yet. I would totally suggest it to anyone without even thinking twice. Oh, and big shoutout to the customer service team - they're just awesome. Anna Newman went above and beyond to help me with all my questions, and I couldn't be happier with the service I got. Such a great product and top-notch customer support, eh?

Purchase - Reliable and efficient

Service

I've tried a bunch of different services before, but none of them really came through like they said they would. So I decided to give this service a shot. Right after I got it, I ran into a problem with my webpage not loading. Luckily, my man Thomas York was there to save the day. He walked me through some troubleshooting steps until we figured out the problem - turns out there was a firewall blockin' the port. Once we got that sorted, everything started workin' perfectly. The features are top-notch, and the fact that they handled the installation for me was a huge plus. On top of all that, the price is way more affordable than other services I've used. Definitely worth more than what I paid, that's for sure.

Monitoring app

Service

The customer service at this company is amazing, eh? Whenever I've had any issues with installation or any questions, the representatives are always super helpful and know their stuff. Just the other day, I got in touch with a guy named Thomas York, and he gave me top-notch support. He was totally pro, paid attention to my concerns, and answered all my questions in depth. I really appreciate his help and the great service from this company, eh?

Recent customer service experience

Service

So, I had some questions and concerns about my recent purchase and I decided to contact customer service for help. Luckily, I got to talk to Ewan Turner and he was amazing in helping me with my issues. Ewan was really helpful and dealt with my concerns in a very professional way. He took the time to explain things, knew his stuff, and did everything he could to make sure I got the answers I needed and was happy with the solution. I am really grateful for Ewan's commitment to good customer service and for helping me out quickly.

Easy-to-use app with helpful support team

Service

I recently got the app and had some trouble getting it set up and updated. I got in touch with support through chat and talked to Kit Nord. They were super helpful, gave me clear and easy instructions to fix the problems. Kit Nord was really nice and made everything easier for me, even though I'm not great with tech stuff. I liked that they gave me different options to choose from to solve the issues. It's been a few weeks since I started using the app, and the support team has always been there to help 24/7. I wish all my tech stuff had this kind of great support. Thanks for the awesome help!

Chatting with Thomas York on customer service

Service

Had such a long chat with this awesome guy Thomas York from customer service. He was super friendly and helpful, really took the time to break things down for me and give me all the details I needed for what I'm looking for. Excited to give his instructions a try later!

Phone monitoring service

Service

After a real letdown with a monitoring company before, I wasn't sure if I wanted to give another one a try. But I decided to go for it after someone on Instagram suggested it. Ordering was easy peasy, and my payment went through without a hitch. The service was even better than I expected - I could keep tabs on my husband's phone easily and accurately. The price was fair for the great service. The delivery was quick, and I could start using it right away. Overall, I'm really happy with my experience.

Quick and Efficient Fix

Service

I had a problem uninstalling and then reinstalling some software and I talked to a bunch of agents but they couldn't help. I was getting pretty frustrated until Alex came in and fixed everything in less than 15 minutes. Thanks a lot, Alex! You really know your stuff and your service was quick and efficient!

Payment declined, but resolved by customer service

Service

I ran into a little snag when I was trying to buy the software because my payment got declined. But, this guy Allan Ekman from customer service totally saved the day. He jumped on a chat with me right away and helped me figure out what was going on so that I could buy the 12-month subscription without any issues. I was really impressed by how professional and dedicated Allan was in fixing my problem. It's nice to see a company that really cares about their customers and goes the extra mile to give great service.

Software issue resolution

Service

I just had a software problem and contacted customer service for some help. Rodney Haynes helped me through chat and fixed the issue really quickly with just a little explanation. His customer service skills were really top-notch and I was very grateful. I still need to check if the software is working right, but I'm really impressed with the service I received.

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About mSPY

mSPY is a software company that provides monitoring and surveillance tools primarily aimed at parents and employers. The company's flagship product, mSpy, is a phone and computer monitoring software designed to track activities such as call logs, text messages, GPS location, and communications on various social media platforms. mSPY's software is often used for parental control purposes, allowing parents to monitor their children's online behavior to ensure their safety. It is also utilized by employers to oversee the use of company-owned devices by employees to protect sensitive business information. The company has been active for several years and has positioned itself as a leader in the monitoring software market, emphasizing legal and ethical use of their products.

Contact Information

🌐 www.mspy.com

Last update: November 29, 2024

Website (Partner link)

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