Moonpig

Moonpig - Reviews and experiences

Average rating
8.8 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
53x
417x
35x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

Greeting cards

Service

I've been buying stuff from this company for a while now, and I'm always blown away by how great their service is. Ordering, customizing, and paying are all super easy. I've never had any problems with their next-day delivery; it always comes on time. It's pretty impressive how fast they get my orders to me. I definitely recommend this company if you want a smooth shopping experience online.

Birthday card and gift purchase

Service

I just bought a birthday card and present from an online shop. They came on time, but the package was messed with and the gift was gone. I was bummed out, but when I got in touch with customer service and showed them the proof, they quickly sent a replacement gift for free. The new gift arrived on time and put a smile on the recipient's face. I'm grateful for the awesome and quick help from the customer service team.

Birthday card delivery

Service

I bought a birthday card for my friend, but then I found out she had sadly passed away. I called the company and they found my order, telling me the card was already on its way. They even offered to give me a refund without me having to ask. I was really moved by their kindness and grateful for their support during a tough time.

Fast and reliable service

Service

I gotta say, the service from this company is really top-notch. I've used them for different things and they've always come through for me. The live chat is awesome, especially for those out-of-the-blue changes that happen. They always handle orders quickly and smoothly, so I know I can count on them for any unexpected events.

Get Well Card for my sister

Service

I just bought a special Get Well Card online for my sister, who lives far from me. I ordered it yesterday and it got to her this morning. She loved the card and called me to say thanks. I'm really happy with the service from this company.

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About Moonpig

Moonpig is an online retailer specializing in personalized greeting cards, gifts, and flowers. Founded in 2000 by Nick Jenkins, the company is headquartered in London, United Kingdom. Moonpig has gained popularity for its wide range of customizable products, allowing customers to add personal photos and messages to cards and gifts. The company's platform enables users to design and order personalized items for various occasions, with a focus on convenience and creativity. Over the years, Moonpig has expanded its services, incorporating gifts and flower delivery along with its hallmark personalized cards, and has established itself as a leading player in the online personal gifting market.

Contact Information

10 Back Hill

EC1R 5EN London

United Kingdom

📧 help@moonpig.com

🌐 moonpig.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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