Moonpig

Moonpig - Reviews and experiences

Average rating
8.8 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
53x
417x
35x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

Greeting cards

App & Portal

I enjoy sending greeting cards to my friends and family, but this website is really annoying with all the pushy ads for extra things I don't want or need. It feels like they're trying to lure me into buying things I wasn't even thinking of getting. Just let me purchase my greeting card and move on! The customer experience is pretty bad, it seems like they don't care about making it convenient for me. I understand they want to make more money, but this isn't the right approach. The site should be more straightforward and less cluttered, all that extra stuff just confuses me.

Personalized greeting card

App & Portal

I just bought a personalized greeting card and the ordering process was kind of slow. It had been a while since my last order, so I had to figure out some new steps. But once I got the hang of it, everything went smoothly. I'm sure the final card will be just as awesome as it's been in the past.

Next day delivery, simple layout

App & Portal

I was so surprised by how fast my order arrived the next day, considering I placed it so late in the day. The choices were awesome and it was super easy to customize what I wanted with the simple interface. The only thing that bothered me was all the attempts to get me to upgrade to PayPig premium and all the extra clicks to avoid getting bombarded with marketing emails.

Birthday card purchase

App & Portal

Oh my gosh, you guys, I tried out this website for the first time to make a birthday card and it was such a blast! I really enjoyed personalizing the card with my own message and design. And it was so cool to get notifications about when the card was being delivered. A friend suggested this site to me, and now I totally understand why she's such a fan!

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About Moonpig

Moonpig is an online retailer specializing in personalized greeting cards, gifts, and flowers. Founded in 2000 by Nick Jenkins, the company is headquartered in London, United Kingdom. Moonpig has gained popularity for its wide range of customizable products, allowing customers to add personal photos and messages to cards and gifts. The company's platform enables users to design and order personalized items for various occasions, with a focus on convenience and creativity. Over the years, Moonpig has expanded its services, incorporating gifts and flower delivery along with its hallmark personalized cards, and has established itself as a leading player in the online personal gifting market.

Contact Information

10 Back Hill

EC1R 5EN London

United Kingdom

📧 help@moonpig.com

🌐 moonpig.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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