LawDepot - Reviews and experiences

I apparently picked a plan that had a 7‑day free trial and then rolled into a $49.99/month charge. I honestly thought I’d paid for one month only, didn’t use the account after getting the form (didn’t even log back in), and then noticed multiple charges later. Calling support didn’t help much. The rep stuck to the policy ("you signed up for it") and said they only ever refund one month in credit. That felt pretty blunt — no real attempt to look at account usage or be flexible. After that I did a bit of digging and found a bunch of similar complaints, so I guess I should’ve checked reviews first (lesson learned). So: the service works for what it’s supposed to do, but the billing and the way trials are presented need to be clearer. If you try them, take screenshots of the option you select and read the fine print on trial renewals. I’m not saying don’t use them, just be careful — and don’t expect much leniency if something goes sideways.