keepyourhomeip - Reviews and experiences

Left it last-minute; delivery showed up quick, support helped, first use actually impressed me.

Was travelling, hit a snag; emailed support, they replied pretty quick. Delivery was on time, I'd say.

Skeptical at first—had ordered because of chronic back pain during my move. Delivery was prompt, service fixed a hiccup, relieved.

Bottom line, I recommend them — been a customer since 2024 and so no issues, better than others I've tried, really worth the price.

Needed it when I travelled for work to access home services; locks my home IP reliably, though setup was a bit clunky

In the move, dealing with back pain, needed a plug-and-play kit fast; delivery was on time, support helpful, connection steady, not flawless overall

Needed it for a last-minute migration — support actually replied fast and fixed things, well, not perfect but it works.

the guy cracked a dog metaphor and Dad laughed.

I ordered my first time last month — delivery was quick, tracking clear. Customer service answered my question right away and fixed a small mix‑up. Solid, straightforward service.

I knew I was in good hands when Mark stayed calm after my phone cut out, twice. We had to hang up and rejoin, and he didn’t rush me. He walked through fixes, set up the replacement I'd asked for right away, and answered every random question I threw at him. It felt like real help. I'm honestly relieved and would tell anyone to ask for him if possible.

reliable secure access when I'm away.

I bought this for my home office after a move and a bad previous provider, so reliability mattered. The forced swap from manual to auto config within six months — and asking me to shut down services on the manual unit — felt like a raw deal after paying good money. Service was fine, I'm glad.