keepyourhomeip - Reviews and experiences

the guy cracked a dog metaphor and Dad laughed.

I ordered my first time last month — delivery was quick, tracking clear. Customer service answered my question right away and fixed a small mix‑up. Solid, straightforward service.

I knew I was in good hands when Mark stayed calm after my phone cut out, twice. We had to hang up and rejoin, and he didn’t rush me. He walked through fixes, set up the replacement I'd asked for right away, and answered every random question I threw at him. It felt like real help. I'm honestly relieved and would tell anyone to ask for him if possible.

reliable secure access when I'm away.

I bought this for my home office after a move and a bad previous provider, so reliability mattered. The forced swap from manual to auto config within six months — and asking me to shut down services on the manual unit — felt like a raw deal after paying good money. Service was fine, I'm glad.