1Password - Reviews and experiences

once we finally found the right path — a mix of a trick from a forum post and a tweak my friend suggested — the app settled in and started saving me real time. Autofill worked way better than I expected, and logging in on my phone and laptop synced like a charm. Little things caught me off guard in a good way too — a small interface tweak made certain logins much easier, and sharing a single family vault with my husband is legit useful. So, am I thrilled? Mostly, yes. Would I like better phone support and clearer migration instructions? Absolutely. Do I feel relieved that my passwords are accessible now and that daily tasks are easier? Definitely. If you’re on the fence like I was—be prepared for a hiccup or two, have someone who knows tech on call if you can, but don’t write it off; it can end up being a real help in your daily routine.

When I decided to switch from my ol' password manager to this new one, I was super happy with the top-notch support team. They were so friendly, quick to answer my questions, and gave me all the deets I needed for a smooth switcheroo. I'm super satisfied with the service and would totally recommend this product to anyone.

The lad who helped me out, Errol, was so knowledgeable and really took the time to address all my questions thoroughly. He even directed me to where I could get more information on the website for any future issues. So patient and kind!

So, like, I quickly set up my account after getting hacked. I was in a rush and forgot to print my Emergency kit (oops) and then forgot my password, so I had to start all over again. But the customer service people were so helpful! They answered all my questions super fast and gave me just the right info I needed without making me more stressed out. Shoutout to all the reps I talked to!

Laura from customer service over at the company really went above and beyond for us. She helped us out via email and walked us through a tricky situation, sorting everything out like a pro. If it wasn't for her clear explanations and patience, we would have had to switch to a whole new service provider. Huge thanks to you, Laura!

The customer service folks at this company, they really saved my bacon when I couldn't get into my mobile app. Clarinda was amazing! She answered me fast and gave me great advice to fix things up quick. I can't thank her enough for all her help and I'm just blown away by how awesome their service is.

Can you believe I got a response on a Sunday? It was awesome! The instructions they gave me were super clear and easy to follow, so transferring my account was a piece of cake. They really have top-notch customer service!

The customer service at this company is amazing, eh! In a world where customer support is usually pretty blah, these folks really go the extra mile to help out their customers. I was having some issues setting up my family account, and Tommy was so patient and knowledgeable guiding me through it all. The product itself is awesome, but the support team really takes it to the next level. Seriously, I highly recommend them! And this isn't some paid review, they are honestly just that fantastic.

I recently had to switch over to the newest version of my password manager and let me tell you, I am so pleased with the help I got. This guy, Mark Shane, was super knowledgeable and helpful the whole time. He guided me through the whole process, answered all my questions, and made sure I knew how to use the new version properly. I was a bit worried at first, but Mark was so professional and dedicated that I felt at ease in no time. He was really thorough in exploring all the options and making sure everything was set up right. Now I can confidently use the latest version of the password manager without any problems.

I was totally stuck when I forgot my password, but the customer service rep I talked to really saved the day. She was super nice and down-to-earth when she helped me get back into my account. I think she deserves a promotion for being so awesome at what she does.