Wandrd - Reviews and experiences

I reached out to WANDRD for a replacement, and they provided me with a new item of equal value. I am pleased with their response.

I just had to use my warranty on my daypack because the outside fabric started wearing out after using it every day for six years. I sent in a claim and got a quick email back within an hour. Even though they don't make my bag anymore, they gave me a discount code to buy a new one. I'm happy with how the company handled everything.

I had such a great experience with this company when my backpack started falling apart after years of using it every day. They were super quick to offer a replacement under their lifetime warranty without any hassle. I was really impressed with how professional and efficient they were in taking care of everything. It's not easy to find a company that actually stands by their products like they do. If you want a company that you can trust and rely on for awesome customer service, this is the one.

I've been a faithful customer of this company since 2018 when I decided to buy the 21L PRVKE bag. This bag has been one of the best and most versatile options I've found out there. The quality and design are top-notch, which is why I've been a fan for so long. However, after using it for 6 years, I noticed some wear and tear on the weatherproofing and back panel. Despite this, I contacted the company about a possible fix. To my surprise, not only did they agree to repair it, but they also gave me a brand new bag! Their level of customer service and dedication to their products is truly impressive. I'm more than happy to keep supporting a small company that respects its customers and stands by their products.

I've had my backpack for over five years now, and it's been on so many cool adventures with me. I took it to Vietnam, and it's still holding up pretty well, except for a little seam issue near the strap. When I contacted them for help, they responded really quickly with a great fix. I'm definitely going to continue buying from them!

I bought the PRVKE 31L backpack in March 2020 and have been using it every day for different trips. It's been really good at carrying all sorts of stuff, and overall, I think it's a great bag. After using it a lot, I noticed that a part of the backpack was starting to come unstitched. I reached out to customer service and brought up the lifetime warranty, and they quickly agreed to send me a new bag for just the shipping cost. I'm grateful for the company keeping their word and making sure their customers are happy.

I bought the Original PVKE backpack from this company a couple of years ago and it's been working great. But recently, a seam tore right where the back straps meet the clamshell. I emailed customer service and got a response within one day. They sorted out the problem right away and my backpack was fully covered by their lifetime warranty. I was really impressed with how fast and well they dealt with it, definitely one of the best customer service experiences I've had.

This backpack is so amazing, eh! I use it every time I ride my bike to school. I got it back in January 2020 and it still looks like I just bought it yesterday. It can hold a ton of stuff and it's really comfy on my back. The best part is it can handle any kind of weather, rain or shine. Just last week the zipper broke, but the company sent me a new, better one without any issues. Their customer service is top-notch, eh! They really take care of their customers and want to make sure we're all happy.

I've been a big fan of this company's stuff since 2018, supporting a bunch of their new bag projects. Their stuff always impresses me with quality and features. Recently, my OG D1 Fanny Pack, which I've had for 4 years, had a broken zipper. I reached out to customer service, sent in some pics, and explained the issue. They got back to me the same day and offered to replace my pack with the new version of the D1 for free. Their customer service and commitment to their lifetime warranty are top-notch and really stand out from other companies. I'm super happy with both the product and service from this company.

I picked up my backpack 6 years ago and it's been the best travel buddy ever since. Had a little problem with the zipper recently, but the customer service was amazing - they're sending me a new one for free. Can't complain about that kind of service!

I bought my first Prvke backpack back in 2018, and unfortunately it got stolen after a year of using it every day. Right away, I bought a second one and I've been using it for 5 years without any big problems, except for a zipper that broke. I reached out to customer service and got a gift card for a new backpack within 6 hours. They really have great gear and amazing customer service!

I bought the backpack about six months back and had a problem with the chest strap breaking while I was out hiking. I got in touch with customer service and I was really impressed with how quickly they got back to me and how smoothly they handled my warranty claim. They ended up giving me a newer model backpack to replace my old one, without charging me anything. Dealing with a lot of customer service in the past, I have to say this was one of the best experiences I've had.

I got this bag back in 2018 and I used it all the time for travel, hiking, and skiing. It was really cool and reliable...until one day at the airport, the zipper just stopped working. Like, seriously? But then I remembered it had a warranty, so I filled out a form and presto - they sent me a new bag for free, just had to pay for shipping. So yeah, overall, really great service and high-quality bags!

So, I had this backpack, eh? And it started falling apart, you know? Like, the straps were coming loose and the zippers were all wonky. I was pretty bummed out, but then I remembered it had a warranty, eh! So, I reached out to the team and they were so quick to respond, eh. They checked out my claim and were like, "No worries, we got you covered!" I was so relieved, eh! I didn't have to stress about it, you know?<br><br>Not only did they fix my backpack, but they did it super fast, eh! I was back to using it in no time and it was as good as new. The whole process was smooth sailing, and I felt like they really cared about making sure I was happy with the outcome, you know.<br><br>I gotta say, Wandrd really knows how to treat their customers right, eh. I feel like a VIP whenever I talk to them, and I know I can always count on them. They've earned my trust and I'll keep coming back for more cool stuff, you know!

I bought some extra straps to go with my PRVKE Lite bag. After using them for a few months, one of the clips on the strap broke. I contacted customer service to make a warranty claim, and in just 15 minutes, they gave me a code to get a new set for free. I was really impressed with how fast and easy they were to deal with.

But now I'm a bit worried about the quality of the straps since the clip broke without much force. It's got me thinking if there might be a problem with the design that could cause more issues down the line. I hope the new set will be stronger and last longer.

My backpack from this place was so awesome. It lasted me 5 years until the zipper finally gave out. I reached out to them about getting a replacement and all I had to do was show them my order and send some pics of the damage. It was super easy and now I'm getting a new one. Their customer service is like, really great.