Visual Click reviews
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Spotlight: What are our customers saying?
Quick and authentic purchase
"The shipping was so fast, I couldn't believe it! And the product I got was exactly what was described. The quality was amazing, top-notch real..."
Prescription glasses order
"I recently bought a pair of prescription glasses from an online store, eh. My experience has been really disappointing, eh. Took me 3 weeks to get ..."
PRADA PR 18WS U430A9 GREY CRYSTAL
"I would not recommend you to deal with Visual-click if you care about getting your order on time, or in general if you care about getting it at all..."
Reviews (21)
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PRADA PR 18WS U430A9 GREY CRYSTAL
1 reviews
I would not recommend you to deal with Visual-click if you care about getting your order on time, or in general if you care about getting it at all.
I was not informed that my order had been cancelled till I asked. In general, this is a frustrating experience and I regret picking Visual-click. They've held my money for almost 1.5 months and I did not get either the item I wanted or transparent updates on what is happening with my order. I did not get the money back yet, but it's been only a few days since they said they will return it.
If you are looking for something for a present, definitely skip Visual Click, as they, unfortunately, can't do their part of an agreement with the client.
All businesses face poor experiences working with some vendors/suppliers, but for such a mature web-site the risks should be transparent and noted so clients could decide whether they want or do not want to take it. Otherwise, even the low price isn't worth the wasted time
Overall, the support was kind, but not really responsive. I had to bomb them with questions for a while with no answer before they made it to answer about my missing order that it's been cancelled.
Detailed Ratings
PRADA PR 18WS U430A9 GREY CRYSTAL
I would not recommend you to deal with Visual-click if you care about getting your order on time, or in general if you care about getting it at all.
I was not informed that my order had been cancelled till I asked. In general, this is a frustrating experience and I regret picking Visual-click. They've held my money for almost 1.5 months and I did not get either the item I wanted or transparent updates on what is happening with my order. I did not get the money back yet, but it's been only a few days since they said they will return it.
If you are looking for something for a present, definitely skip Visual Click, as they, unfortunately, can't do their part of an agreement with the client.
All businesses face poor experiences working with some vendors/suppliers, but for such a mature web-site the risks should be transparent and noted so clients could decide whether they want or do not want to take it. Otherwise, even the low price isn't worth the wasted time
Overall, the support was kind, but not really responsive. I had to bomb them with questions for a while with no answer before they made it to answer about my missing order that it's been cancelled.
About Visual Click
Visual Click is an online retailer specializing in eyewear, offering a wide range of sunglasses, prescription glasses, and contact lenses. They feature a variety of popular and luxury brands, aiming to cater to a broad customer base seeking quality eyewear. While specific details about the company's founding and history are not provided, Visual Click has established itself in the market by focusing on customer satisfaction, competitive pricing, and providing a user-friendly online shopping experience. Their services include offering guidance on selecting the right frames and lenses to fit individual needs and styles, underlining their commitment to customer care in the eyewear industry.
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Last update: November 29, 2024
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