Visual Click Reviews

: 7
86% Would buy here again

Most relevant positive review

  2024-04-24
Prada Sunglasses
Hey, just wanted to share my experience with you guys as a smart shopper. So, I recently bought a...Read on
K. Block

Most relevant negative review

  2023-05-01
PRADA PR 18WS U430A9 GREY CRYS
I would not recommend you to deal with Visual-click if you care about getting your order on time,...Read on
Anastasiia

Reviews (7)

  (4)

 (2)

  (0)

  (1)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Prada Sunglasses

    Hey, just wanted to share my experience with you guys as a smart shopper. So, I recently bought a pair of Prada sunglasses from this company, and turns out they're not the real deal. I compared them to another pair I got from a legit store, and it was obvious they were knock-offs. If you're someone who cares about the real deal, I'd say maybe shop somewhere else.

    But, on a brighter note, their customer service was actually great. Getting a refund was easy and quick, and they were really responsive. It's clear they care about their customers and making sure everyone's happy. Just wanted to share that with you all!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Glasses purchase

    So, I bought these really awesome glasses even though some people weren't too thrilled about it. But you know what? They actually came earlier than I thought, all the way from Spain to Switzerland! And they were just perfect. I even saved a good amount of money on them. Definitely thinking about getting more stuff from this place.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sunglasses purchase

    I just bought a pair of sunglasses that I've had my eye on for a while. The model and color were exactly what I wanted, and the price was really good compared to other options.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Got my glasses

    I finally got my glasses, but man, it took forever. They said it would be a wait and offered me some choices. I decided to get a refund, and they handled it really well, super professional.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online glasses purchase

    My experience with Visual Click was really great, eh. Everything from ordering to getting the glasses was smooth sailing. The glasses arrived even earlier than I thought and the customer service over the phone was fantastic. The staff was efficient and professional, which was impressive. I don't see how anyone could have anything negative to say, my experience was just awesome. The glasses were top-notch quality and exactly what I was expecting. I'll definitely be coming back and I would totally recommend Visual Click to anyone looking for eyewear, for sure.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Prescription glasses purchase

    I just bought a pair of prescription glasses from this company and I gotta say, their service was top-notch. I liked how they double-checked my prescription and caught a mistake that could have been a problem. It took a bit longer for my glasses to arrive because of the error, but I was impressed by how they made sure everything was right. After fixing the mistake, my glasses came quickly and in perfect shape. All in all, I was really happy with this company and would definitely suggest their services to anyone else.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    PRADA PR 18WS U430A9 GREY CRYSTAL

    I would not recommend you to deal with Visual-click if you care about getting your order on time, or in general if you care about getting it at all.

    I was not informed that my order had been cancelled till I asked. In general, this is a frustrating experience and I regret picking Visual-click. They've held my money for almost 1.5 months and I did not get either the item I wanted or transparent updates on what is happening with my order. I did not get the money back yet, but it's been only a few days since they said they will return it.

    If you are looking for something for a present, definitely skip Visual Click, as they, unfortunately, can't do their part of an agreement with the client.

    All businesses face poor experiences working with some vendors/suppliers, but for such a mature web-site the risks should be transparent and noted so clients could decide whether they want or do not want to take it. Otherwise, even the low price isn't worth the wasted time

    Overall, the support was kind, but not really responsive. I had to bomb them with questions for a while with no answer before they made it to answer about my missing order that it's been cancelled.


Others also viewed