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Visual Click Reviews : Share your review & read experiences
Visual Click
50% Would buy here again
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PRADA PR 18WS U430A9 GREY CRYSTAL
I would not recommend you to deal with Visual-click if you care about getting your order on time, or in general if you care about getting it at all.
I was not informed that my order had been cancelled till I asked. In general, this is a frustrating experience and I regret picking Visual-click. They've held my money for almost 1.5 months and I did not get either the item I wanted or transparent updates on what is happening with my order. I did not get the money back yet, but it's been only a few days since they said they will return it.
If you are looking for something for a present, definitely skip Visual Click, as they, unfortunately, can't do their part of an agreement with the client.
All businesses face poor experiences working with some vendors/suppliers, but for such a mature web-site the risks should be transparent and noted so clients could decide whether they want or do not want to take it. Otherwise, even the low price isn't worth the wasted time
Overall, the support was kind, but not really responsive. I had to bomb them with questions for a while with no answer before they made it to answer about my missing order that it's been cancelled."Visual Click: Clear Vision with Quality Service"
Recently, I purchased a pair of prescription glasses from Visual-Click and my experience was wonderful. The website was easy to navigate through and I found the perfect frames within minutes. I really appreciated being able to see how the glasses looked on models with different face shapes and sizes – it made it easier for me to pick out something that would flatter my features. The checkout process was quick, secure, and simple. And despite living in a rural area, shipping was surprisingly fast – only taking about 3 days to arrive at my doorstep! When they arrived they were even better than expected – high-quality materials, strong construction and amazing vision! Additionally their customer service team is incredible - always available if you have any questions or concerns. Overall, I'm incredibly happy with my purchase from Visual-Click. Their designer selection offered me lots of choices which lead me quickly towards exactly what suited me best at reasonable prices!
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