Tranya

Tranya - Reviews and experiences

Average rating
8.8 /10
Based on 19 reviews
Nov 2023-Apr 2024
Star distribution
53x
415x
30
20
11x

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Reviews (19)

New headphones

Service

So hey, I just got these new headphones and they're, like, really amazing quality. But then I ran into an issue where they weren't working properly. So I reached out to customer support and they were so helpful, they sent me a new pair right away! It was super quick and easy, I was really impressed, eh!

Faulty T20 earbuds

Service

Earbuds, eh? Mine stopped working after about 8 or 9 months. When I reached out to customer support, the team was really great. Definitely would deal with them again.

Electronic devices

Service

I've been a customer for more than a year, and I gotta say, the electronic gadgets I got from this company have really impressed me. They're top-notch quality and have been working great for me. Just recently, I ran into some problems with one of the gadgets, so I contacted customer service for help. The customer service team was quick, helpful, and they fixed my issue right away. I'm happy with the customer service I got from this company.

Wireless earbuds purchase

Service

Tranya is like, seriously, the best-kept gem in the headphone world. Their wireless earbuds are top-notch, and I'm super happy with my purchase. Not only do they sound incredible, but they also look slick and stylish, they go with any outfit. The customer service at Tranya is amazing - they got back to me super fast and helped me out right away. It's obvious this company is all about quality products and top-notch service.

New headset purchase

Service

I just bought a new headset from here and it was acting up at first. But the folks working there were on the ball and sorted it out lickety-split. They gave me a brand new headset that was tip-top, and I was really grateful for that.

Earbuds purchase

Service

The customer service at this store is so amazing, eh! I had a problem with my earbuds that I bought, and the support team was super quick to help me out. They were so attentive through the whole thing and fixed my issue right away, making me a very happy customer. Huge shoutout to the team for their awesome service!

Earbuds

Service

I just got some earbuds from this company and I gotta say, they're pretty great. The sound quality is awesome and when one of them crapped out on me, they swapped it out no problem. I'll definitely be shopping with them again. Totally recommend!

Wireless earphones

Service

I recently bought a pair of wireless earphones from Tranya and I have to say, I am super impressed with the quality of both the product and the customer service. These earphones are really top-notch, with clear sound and a comfortable fit. The folks at Tranya really go the extra mile to make sure customers are happy. I can tell you first-hand, when I had an issue with one part of my earphones, they quickly replaced it under warranty. The customer service team was amazing, they made the whole process easy and stress-free. This is actually my third time buying from Tranya, and every time the service has been consistently fabulous. I can confidently say that Tranya's earphones are the best out there, and I'll definitely keep coming back as a loyal customer because of their great products and service.

Tranya T10 Pro earbuds

Service

I just got the Tranya T10 Pro earbuds, eh, and the first ones I got were no good, they were busted. So, I reached out to customer service and they were quick to send me a new pair at no cost. The new earbuds are awesome, eh, the sound quality and comfort are top-notch. Believe it or not, these are the fifth pair I've gotten from this company, and overall, I'm happy with their products even with the little issue at the start.

S2 smartwatch replacement

Service

I had to contact customer support for a new S2 smartwatch because mine stopped working after 8 months. I was really impressed with how they helped me out. Everything went smoothly and I got my replacement quickly.

Faulty smartwatch

Service

So, my Tranya smartwatch was a dud right from the get-go – the magnet fell off just days after I bought it. But thankfully, the customer service team was super helpful and hooked me up with a brand new one at no extra cost, taking care of those pesky customs taxes too. Even though I had a rough start, I'd definitely think about giving this company another shot, all because of their top-notch customer support.

Wireless earbuds

Service

The sound from those wireless earbuds is pretty great, clear and sharp! But, after just a year, they started acting up on me. Luckily, the customer service peeps were super fast in getting back to my email and sent me a new pair right away. I was bummed that they didn't last longer, but hey, at least they were under warranty. All in all, not bad for the price I paid for those wireless earbuds.

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About Tranya

Tranya is a technology company known for specializing in designing and manufacturing true wireless earbuds. Founded in 2018, the company has rapidly gained recognition in the consumer electronics market for its commitment to delivering high-quality sound and innovative features at competitive prices. Tranya aims to enhance the audio experience for consumers worldwide with its diverse range of wireless audio products, focusing on exceptional sound quality, convenience, and user-friendly design.

Contact Information

8825 53 AVE ELMHURST

11373 New York

United States

📧 service@tranya.com

🌐 tranya.com

Last update: November 29, 2024

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