
Themeforest - Reviews and experiences
Feb 2026-Feb 2026
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Reviews (2)
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Coffee-break turnaround
Coffee-break turnaround
Communicationreplies looked promising but then went silent for a couple of days and I was bracing for a long, slow fix or nothing at all. I’ll admit I was ready to pull the whole theme and move on. Then, out of the blue, one rep followed up with clear steps and a patch — not perfect, but it fixed the layout and kept my custom tweaks intact. That moment — when the site loaded correctly and I actually felt relieved — is when my scepticism flipped to actual satisfaction. It wasn’t slick or instant, but the human follow-through mattered. I still grumble about the delay (Canadian patience has its limits), but all told I’d use them again if needed — just expect a short tango before the solution.
Quietly worrying buy
Quietly worrying buy
Returns & Refundsmy site started redirecting visitors to another page, which was embarrassing and honestly cost me trust with a few clients. I ended up wiping the whole site and rebuilding from scratch (I could have tried to salvage files, but I wanted a clean slate). I told their support several times, explained the rebuild, offered the URL so they could verify what happened, and asked for at least a refund given the damage — they declined and wouldn't take responsibility. On the upside, once I installed a different theme everything settled and the site works reliably now (so it's not the hosting). Bottom line: the product installed and ran before the bad update, and the ordering/delivery was quick, but their quality control around updates is weak and support unhelpful. It’s not all terrible—things work after switching—but I wouldn’t risk this vendor again without clear fixes and better assurances.
About Themeforest
ThemeForest is an online marketplace for website templates and related digital assets, including WordPress themes, HTML templates, and UI kits. It serves web designers, developers, and businesses seeking ready-made designs for websites and web applications. ThemeForest operates as part of Envato’s marketplace network, where independent authors list items for sale and customers download products under standard licence terms. The platform includes categories, search and filtering tools, and item pages with previews and documentation.
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Last update: February 28, 2026
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