Stokes - Reviews and experiences

I nearly wrote the order off. I saw the sale on Instagram and a friend had raved about martini glasses, so I grabbed the Black Friday deal. I ordered pasta dishes, martini glasses and soda dispenser. Shipping dragged on over two weeks. When it arrived some boxes were crushed. A few dishes were smashed and a couple of glasses were chipped. At first I couldn't reach anyone by phone and their email wouldn't accept my photos no matter how I compressed them. Super frustrating. After a couple of follow-ups someone finally replied and they arranged replacements plus a partial refund. The second delivery arrived intact. I knew I was happy when I set a new glass on counter and it sat perfectly — no chips, no wobble. Not perfect overall. The delay and photo trouble were annoying. But the resolution worked and that mattered. I like to support Canadian businesses and this one came through.