
SmileDirectClub - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (15)
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Aligners for my daughter
Aligners for my daughter
ServiceThe guy who did our scan and initial visit was great! He was so patient and just a really nice dude. This was my second time coming here, as my older son got the aligners a year ago. Now it's my daughter's turn to get them. I highly recommend the whole process!
Great experience with knowledgeable staff
Great experience with knowledgeable staff
ServiceI had such an amazing time dealing with this company, all the way from the beginning to the end. The people there, especially Amber, were super nice and really knew their stuff. She made me feel so relaxed and comfortable the whole time. Honestly, I can't say enough good things about them.
Invisible aligners purchase
Invisible aligners purchase
ServiceI just started using invisible aligners and I gotta say, the person I met to help me out was amazing. The whole process was smooth sailing and I'm really looking forward to seeing the results. I really appreciate the top-notch customer service and the support they gave me along the way.
My braces
My braces
ServiceOh my gosh, my dentist was seriously the best. They were super nice and explained everything to me before getting started. I was pretty nervous at first, but by the end I was totally excited! I was grinning like crazy on my way back home and couldn't stop talking about it!
Aligners purchase
Aligners purchase
ServiceThe experience of buying aligners was pretty good overall. I had a little issue when I called ahead to ask if I could come in early because the person who picked up the phone wasn't very friendly. But when I got there, I was pleasantly surprised by the great service from the young woman helping me out. She really knew her stuff and made me feel comfortable by explaining everything about the process. The only thing that could be better is training up the receptionist a bit.
Orthodontic treatment
Orthodontic treatment
ServiceMy time at the clinic was amazing. I was pretty nervous when I first got there for my appointment, not really sure what to expect. But my SmileGuide was Rue, and he totally made me feel comfortable with his positive energy and friendly attitude. Rue was really professional, knew his stuff, and took the time to walk me through the whole process, which made me feel confident about the treatment. Because of Rue, I'm really looking forward to starting this journey towards a brand new smile. The clinic itself was also really great, super clean and well-organized, which made the whole experience even better.
Clear aligners treatment
Clear aligners treatment
ServiceAs a parent of a 13-year-old son with autism, I was a bit unsure about starting Clear aligners treatment. But let me tell ya, the folks at the local store were so kind and really took their time with my child, making sure he felt relaxed and happy during the whole thing. They listened to us, answered all our questions, and made us feel at ease. The only small hiccup was that the online stuff didn't totally match up with what happened in person.
Gud Experience
Gud Experience
ServiceEdwin from Nashville was great! He was really friendly, helpful, and took the time to explain everything about SmileDirect. He didn't push me to buy the more expensive option, which I appreciated. I chose what I wanted, and he made sure everything was done perfectly.
Quick and efficient retouch
Quick and efficient retouch
ServiceI popped in for a quick touch-up and was really impressed with how clean and inviting the place was. Luci was amazing and took care of all my worries, making me feel much better about everything. Definitely loving the way Smile Direct does things!
New Smile Kit
New Smile Kit
ServiceSo I got this awesome new smile kit, eh? And let me tell ya, the person who helped us out, Cindy, she was amazing. She totally knew her stuff and made my sister and me feel really comfortable and excited for our new smiles. She was like a teeth wizard or something.
About SmileDirectClub
SmileDirectClub is a teledentistry company based in the United States, established in 2014. It specializes in providing clear aligners for teeth straightening, offering an affordable and convenient alternative to traditional braces. The company operates by sending customers an impression kit to create a 3D image of their teeth, which is then used by licensed dentists or orthodontists to develop a personalized treatment plan. Throughout the treatment, customers receive several sets of custom-made aligners to gradually adjust their teeth alignment. SmileDirectClub distinguishes itself by allowing customers to complete their teeth straightening process remotely, without the need for regular in-person visits to dental offices.
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Categories SmileDirectClub
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Last update: November 29, 2024
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