Skinny Dip - Reviews and experiences

I really like buying phone cases from this store, they always make my phone look so cute! The last one I got started to peel off, but the customer service was really great. There was this girl named Beth who helped me and fixed everything quickly. I'll continue to buy cases from here because they usually last a long time and are a good price. I guess I just got unlucky this time, but oh well. Thanks, Skinny Dip!

I bought a phone case from this store and it came with a flaw. But the customer service was amazing and they fixed the problem right away. I've bought phone cases from other places in the past, but the ones from here seem to be more durable and stay in better shape. Plus, the designs are way more appealing than others I've come across.

I just got my order from you folks and there were some smudges on the case that I couldn't wipe off. I contacted customer service last night, and I was pleasantly surprised to hear back from Cora first thing this morning. She was amazing and super helpful! She sorted out sending me a replacement item right away, which I really appreciate. Everything went so smoothly, and the customer service was excellent. I'm a satisfied customer!

I ordered a custom iPhone case from this place, and when it arrived, the design was all messed up, and the colors were totally wrong. I was so angry, but then I reached out to customer service. They were really quick to help me out and sent me a new one. Beth was amazing and sorted everything out, so now I'm just waiting to see if the new one is correct this time. Fingers crossed for a better outcome!

I got in touch with customer service last night about this phone case I got that wasn't working - the camera part just kept coming out when I tried to put my phone in. I was pretty bummed about the quality of the case, but Beth from customer service was so great. She quickly sent me a new one and made sure everything was fixed up. The way she handled everything really made me feel better about the company, and I'd totally think about buying from them again.

I ordered some Disney Cars stuff and I got the wrong phone case, not just once but twice. I called customer service and they fixed the problem. They sent me the right case. Beth, the customer service rep, was really nice and helpful the whole time.

My time at Skinny Dip was a bit of a bumpy ride. At first, I was stoked to get my order, but sadly, the two phone cases I bought just didn't fit right and were defective. But when I reached out to customer service, I was blown away. Beth, the rep I chatted with, was amazing. She quickly tackled my problem, gave me some options, and shipped out replacements in a flash. Beth's top-notch service totally turned my frown upside down. Big shoutout to her for going above and beyond to fix things up for me. Cheers to a job well done!

I just wanted to share my recent experience with a faulty product I received from an order I placed. Luckily, the customer service team was amazing and really stepped up to help me out. As soon as I reached out to them, they quickly got back to me and organized to send me a replacement product at no extra cost. They even mentioned that they were looking into the issue with the design team. I was super impressed with the level of customer service I got from Skinny Dip.

I had to contact customer service because there was a problem with my new phone case. I was happy with how fast and helpful the team was. Beth especially looked after me and gave me a new case for free. It was easy and I was really grateful for the excellent customer service.

I bought a phone case from the store not long ago. After using it for about a month, I saw that the stickers on the case were starting to come off. I got worried about the quality of the product, so I decided to reach out to customer service for help. I was pleasantly surprised by the great service I got from one of their agents. They quickly helped me fix the problem. Georgie was super helpful and quickly sent me a new phone case. I'm really happy with the service I got and how things turned out.

I ordered an Easter gift case and was hoping to get it within 3-5 business days. Unfortunately, it never showed up, which made me feel disappointed and frustrated. But when I reached out to customer service, I talked to Jessica who was really helpful and understanding. She told me the case didn't pass their quality check and needed to be reprinted. Since I wanted it as an Easter gift, I shared my concerns with Jessica. She promised to hurry up the shipping process for me. Finally, it came yesterday, well-packaged with a great design that I loved. Despite the initial problem, the customer service from Jessica was excellent, and I'm happy with how it all turned out. If the service hadn't been so good, I might have given up on the brand altogether.

I just bought a phone case from this store not too long ago, and after only a month, the camera frame fell off and I ended up losing it. I decided to shoot an email to the customer service team, asking if I could just buy a replacement camera frame. To my surprise, I got a response later that day, and they even sent me a new phone case right away. Their customer service was top-notch, and I really appreciate how quickly they addressed the issue and went the extra mile to make things right.

I recently bought a phone case from this shop. But when it showed up, it was the wrong design and took longer than expected. I got in touch with customer service and talked to a lady named Cora. She fixed everything right away and sent me a new one. I really liked how professional and helpful she was.