Rugs USA

Rugs USA - Reviews and experiences

Average rating
8.8 /10
Based on 22 reviews
Oct 2023-May 2024
Star distribution
56x
413x
33x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Circle rug purchase

Returns & Refunds

I decided to take a chance and order a circle rug from this company even though I had no previous experience with them. To my surprise, the colors and design are just as shown, and it really adds a nice touch of style to my living room. The only downside is that I had trouble finding clear information about the return policy, which seems a bit fishy to me. Nevertheless, I am pleased with my purchase and I hope the quality of these rugs turns out to be good.

Recent rug purchase

Returns & Refunds

I just bought a rug from this company and I gotta say, I was really impressed with the whole thing. They had lots of options to choose from, and the rug I got was really high-quality. Ordering was easy and their website was user-friendly. The customer service was amazing too. When I had to return a rug because of the size, the process was super smooth and stress-free. I would definitely suggest this company to anyone looking for a new rug for their home.

Expensive rug

Returns & Refunds

I recently splurged on a rug that set me back over $900 from this company. But sadly, when it arrived, I wasn't too thrilled with it. Dealing with their return policy was a letdown. They told me I'd need to shell out almost $200 to send it back, which seemed like a lot on top of what I already paid. I tried to haggle for a lower return fee by sending in multiple requests, and after a ton of back and forth, they finally agreed to drop it down to $110. But even with that change, the whole ordeal left me feeling disappointed and unsure about buying from them again.

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About Rugs USA

Rugs USA is a leading e-commerce retailer specializing in rugs and other home décor items. Founded in 1998, the company initially started as a small supplier of rugs and has since grown into a significant online destination for home decor. Rugs USA is known for its wide selection of rugs in various styles, sizes, and materials, catering to diverse tastes and budgets. The company prides itself on offering high-quality products at competitive prices, along with frequent promotions and sales. Rugs USA also emphasizes customer satisfaction, providing services such as free shipping within the United States and a 30-day return policy. Over the years, Rugs USA has built a strong reputation for its commitment to quality, value, and service in the home decor industry.

Contact Information

286 Prospect Plains Rd.

08512 Cranbury

United States

📧 Info@rugsusa.com

☎ 1(800)982-7210

🌐 rugsusa.com

Categories Rugs USA

Last update: November 29, 2024

Website (Partner link)

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