Redtigercam - Reviews and experiences

it does draw power if left plugged into the 12V, which caught me out, but customer service walked me through a fix and tips. Overall happy, just remember to unplug or use a hardwire kit.

I actually first spotted this on a neighbour’s van and ordered one — it arrived on time and fitting was pretty straightforward. The camera can be mounted inside or out, which is handy. Trouble was the rear mount doesn't allow enough upward tilt; it kept pointing at the wiper, so I made a little spacer to raise it. Works now, but they should really include a tapered adapter. Kinda annoying, but solved.

I’m actually pleased, even though I started off pretty sceptical. Bought the dash cam in 2022 and the rear unit died on me — annoying, right? I only got serious about it a couple months later and then Vivienne from customer care took over. She’s been nudging me, checking in, pretty much chasing the whole replacement process for about two months so I wouldn’t get left hanging. In the end they sent upgraded front and rear units, no extra fuss. First time it worked it was great — good picture, solid value — and that helped turn the rolling eye into a smile. Small hiccups and delays, but the follow-up was excellent. So yeah, mild gripe at first, but totally satisfied now.

I tried a firmware update once and the screen went wonky. The camera kept recording, but the display showed nothing. I was annoyed, I won’t lie. I reached out to customer support and their response changed the whole story. They were patient, asked for pictures, and guided me through options. They even helped me pick the right hardwire kit after I sent them a photo of the fuses in my car. I’m no mechanic, so that was huge. They arranged an exchange for the wrong connector without drama. I returned the faulty lead and the replacement worked perfectly. So yeah, there was a problem, but the help I got felt genuine. That made me order a replacement unit anyway, and the second one has been flawless. One more practical note: the phone app and Wi‑Fi connection still feel clunky compared to everything else — slow to connect, a bit temperamental. It’s not a dealbreaker for me, but worth mentioning. Overall, this camera has already saved me time and stress twice by providing clear evidence for minor incidents. It’s not perfect. But the build, the picture quality, and the responsive support turned my initial doubt into real satisfaction. If you want something that feels reliable on the road and that a helpful team actually backs up, this was a good pick for me.