Proven

Proven - Reviews and experiences

Average rating
9.2 /10
Based on 16 reviews
Nov 2023-Apr 2024
Star distribution
52x
413x
31x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Product not effective

Service

Even though the product didn't work out for me, I gotta say, the customer service team was top-notch! They were amazing, like the best I've ever come across. Everyone seemed super well trained and made shopping a breeze. From ordering to dealing with any issues, I truly appreciated the excellent customer service.

Personalized skincare formula

Service

I was really excited to give the personalized skincare formula from this company a shot. But when I got the first formula, it just didn't do the trick for my skin. So, I decided to contact their customer service by email and I have to say, they were super helpful and knew their stuff. They asked me a bunch of questions to figure out what ingredient was causing the issue and then sent me a new formula right away. After using the new formula for a week, I can honestly say that my skin feels smoother, looks better, and the redness has gone way down. All in all, I'm really happy with the service and how well the product works.

Skincare products

Service

I recently decided to try out a new skincare brand that my friend suggested. I really care about getting good quality products and don't mind spending a bit more on them. So, I gave this brand a shot and I have to say, it didn't disappoint. The results have been great and I'm really happy with how well the products work. I got myself the serum and evening eye cream from this brand and I've noticed a big change in my skin since using them. The day moisturizer that came in the package didn't quite work for me, so I contacted customer service about it. They were super quick to help me out and switched it for a different version that suited my skin much better. The way they handled the situation really impressed me, their customer service is top-notch and it definitely makes this brand stand out from the rest.

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About Proven

Proven is a personalized skincare brand that utilizes technology and artificial intelligence to create customized skincare products for customers. Founded by individuals tired of ineffective skincare products, Proven established The Skin Genome Project, winning the MIT Artificial Intelligence Award in 2018. Their products are formulated with clean, non-toxic ingredients, are cruelty-free, and manufactured in an FDA-approved USA lab. The Proven Skin Genome Quiz helps customers find the right products for their skin, simplifying their daily routine. The company aims to provide personalized skincare solutions to address individual concerns. For inquiries or feedback, customers can contact Proven via email at care@provenskincare.com.

Contact Information

286 Westview Dr

94080 south san francisco

Canada

📧 care@provenskincare.com

☎ 3233935985

🌐 provenskincare.com

Last update: November 29, 2024

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