
Peel - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (25)
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Exchange process
Exchange process
Returns & RefundsI messed up with my purchase and had to go through the whole exchange process. Luckily, Isla from the support team was amazing and made everything way easier. Now I'm just patiently waiting for my new package to show up, hoping everything goes smoothly!
Damaged product credit
Damaged product credit
Returns & RefundsThe customer service at this place was awesome, eh! I bought this product online, and it came damaged. They couldn't replace it under warranty, but they gave me a credit so I could get a new one. I was really impressed by how much they helped me out. You don't see that kind of service often nowadays, so I'm grateful for it, eh.
Phone case
Phone case
Returns & RefundsSo, I bought a phone case from this company and by mistake got the wrong size. I reached out to their Support Team and Isla was super helpful in sorting out the exchange for me. The case itself is really good quality, giving my device solid protection.
Warranty exchange
Warranty exchange
Returns & RefundsI had a problem with something I bought recently, but the folks at this store totally saved the day. They hooked me up with a new one under their warranty policy, and they didn't waste any time helping me out. The employees were super friendly and knew their stuff, which made everything go really smoothly. I'm so thankful for their top-notch customer service and how they handled my issue like pros.
MagSafe case purchase
MagSafe case purchase
Returns & RefundsI ordered the MagSafe version of the case and was kinda bummed when it came. It was bigger than I thought and the material was too slippery. But when I reached out to Peel customer service to talk about it, they were really quick and cool about it. In less than a day, they gave me the choice of a refund or credit for another case. I went with the credit and got the original case I wanted. The whole thing was easy peasy and the customer service was amazing.
Silver phone case exchange
Silver phone case exchange
Returns & RefundsI just wanted to share my recent experience with Peel's customer service team. I had to swap out my silver phone case for a black one, and Isla was super helpful every step of the way. She was friendly and really knew her stuff, making sure everything went smoothly and quickly. I'm so impressed with the service I got from Peel and I definitely suggest them to anyone looking for top-notch products and great customer service.
New phone case purchase
New phone case purchase
Returns & RefundsI accidentally ordered the wrong size phone case and contacted the company for help. The customer service rep, Isla, was super nice and helpful the whole time. She made it easy for me to swap the case for the right size. I'm grateful for the awesome customer service from Peel and would definitely suggest their products to others.
About Peel
Peel is a company known for designing and selling minimalist accessories for electronic devices, primarily focusing on ultra-thin phone cases and screen protectors. Founded in 2012 by Marshall Haas and Jon Wheatley, the brand emphasizes products that aim to maintain the original aesthetic and feel of the device while providing protection. Peel's approach to design and marketing has set it apart in the crowded accessory market by offering solutions that blend seamlessly with the devices they protect. Their product line has expanded over the years to include cases for various smartphone models, charging cables, and other accessories that align with their minimalist design philosophy.
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Last update: November 29, 2024
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