Milanoo

Milanoo - Reviews and experiences

Average rating
8.6 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
55x
412x
31x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Fast shipping disappointment

Delivery

So I made a purchase on December 9th and I even paid extra for expedited shipping, thinking it would arrive between December 19th and 24th, just in time for Christmas. But here's the kicker, the order actually made it to the USA, specifically New Jersey, two weeks ago on December 14th, and now it's just stuck going back and forth between New Jersey and California for some unknown reason. They keep talking about these mysterious "Shipping Partners" who need to hand it off to USPS. The lack of communication and how long it's taking for them to respond to my messages is turning this whole thing into a complete nightmare.

Boots for event

Delivery

I'm really upset with the service I got from this company. I bought a pair of boots and paid for fast shipping to make sure they'd come before an event at the end of the month. But the tracking info says the package is going back and forth on planes, and there haven't been any updates for the last five days. I tried to reach out to customer service through the message centre, but I haven't heard back. I also tried calling them, but no one picked up. The lack of communication and the delivery delay has left me feeling annoyed and disappointed.

Flawless order fulfillment

Delivery

I just bought something and let me tell you, everything went super smoothly. I got exactly what I ordered and everything was in great shape. I'm really happy with my purchase. The whole thing was easy and I trusted that my stuff would show up safe and sound and right on time. I'll definitely be coming back for more in the future.

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About Milanoo

Milanoo is an online retail company based in Chengdu, China, specializing in selling a wide range of products including clothing, shoes, wedding and special events items, cosplay costumes, and a variety of other goods. Established in 2008 by Albert Feng, Milanoo has positioned itself as a global online retail store, aiming to provide customers with high-quality products at competitive prices. Throughout its history, Milanoo has been committed to offering a diverse selection of products to meet the varied preferences and needs of its international customer base, with a focus on maintaining customer satisfaction through efficient service and a user-friendly online shopping experience.

Contact Information

Dayuan International Center (Phase 1) 3 Building, Wu Hou District, Cheng Du City, Si Chuan Provence, China

610212 Chengdu

China

📧 service@milanoo.com

☎ +86-28-8619-8523

🌐 milanoo.com

Categories Milanoo

Last update: November 29, 2024

Website (Partner link)

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