London Penny - Reviews and experiences

Bought a Paper coat and trousers years back, and honestly they're my go-to for coffee runs, work days and weekend dog walks. The fabric still feels solid but comfy, the cuts sit right, and they wear like champs — a little smug confidence every time I throw them on, season after season.

I wasn't expecting to get emotionally attached to a piece of stationery, but here we go — the card stock from Paper London actually feels solid, in a comforting way. It's got weight, the texture takes ink nicely, and it folds without that annoying crack. I had a small mix-up with my order and Helen at customer service walked me through the fix, quietly brilliant and patient. Made the whole thing feel easy, not like those other places where you're ping-ponged around. So yeah, I’ll keep ordering — partly for the paper, partly for Helen. Still, really happy customer.

Moved provinces last month and my back's been killing me, so I wanted soft, easy clothes. Paper's pieces arrived quickly and the delivery updates were actually useful. Customer service sorted a size swap without drama, friendly and prompt. The clothes are playful and comfy — bit pricey but worth it.

I wasn't sure about buying because one piece was on pre-order and I hate waiting around. Helen from customer service messaged and asked if I wanted everything together or split up. That made the choice easy. The replies were fast and she was really friendly. I wear the bikini to the lake and for quick beach days. Fit is better than I expected and the fabric dries fast. Happy I bought it.

I’m really glad I bought these — they fit great and feel sturdy. I needed something supportive after a few cheap suits and a sore lower back, and these delivered. Colours are nice (not loud), styles are simple, my girls keep eyeing them. Shipped quick and matched the pics. Pretty thankful — feels like I actually found my go-to.