Leisure Pro - Reviews and experiences

I was looking for some new diving gear and came across this website. They had a good variety, but I wasn't too happy with their return policy. Even though they said it was the best, customers still have to cover the cost of return shipping. It wasn't ideal for me, since I like the ease of return choices like Amazon, where I can just bring stuff back to the store nearby at no cost.

I bought my buddy some 6mm boots from that company the other day. Sadly, they were too big when he tried them on. I got in touch with customer service to see if we could swap them, and they told me to send them back. So I shelled out for the return shipping, only to get an email saying the boots were now "used" because I took them out of their packaging and removed the tags. They said I had to pay for shipping if I wanted them back. This whole thing really got me cheesed off and let down by their return policy and customer service.