Knix - Reviews and experiences

I had a great experience returning an item I never wore. I was so surprised how quickly they processed my return request. But what really got me was when they told me I didn't have to send the item back, and instead suggested I pay it forward to someone who needed it. That kindness really touched me and went beyond what I expected. It warmed my heart, for sure. It's acts like these that make me feel so loyal to a brand. Plus, the stuff I've bought from them is really top quality!

I accidentally ordered the wrong size, but the customer service was so helpful in exchanging it for me. I absolutely love how comfy and supportive this bra is, definitely sticking with this brand from now on.

I've been a loyal customer of this company for over two years now and I've always been happy with their products. But let me tell you, my recent experience with their return policy really impressed me. I bought something that just didn't work out for me, so when I reached out to return it, I was pleasantly surprised by how quick and easy it was. They refunded me right away and even suggested I donate the item to someone in need instead of sending it back. That kind and generous gesture really says a lot about the company's values and it's left a great impression on me. I really appreciate the excellent customer service and compassion they showed in handling my return.

I just bought a bra from this store, and it turns out it didn't fit me right. But, exchanging it was a breeze. The customer service folks replied to my emails quickly with friendly and clear instructions on how to swap the bra for the right size. Not only was I wowed by their top-notch service, but I also loved how comfy and easy to wash their bras are.

I just got myself a black lace bra from this lingerie company and I gotta say, the quality and fit are top-notch. But when it came in, it wasn't what I was hoping for so I had to go through the whole return thing. Luckily, their customer service was amazing. They not only gave me my money back but also suggested I donate the bra to someone who could use it. That kind of thoughtfulness really shows how much they care about their customers. I definitely recommend their stuff, not just for the quality but for the great customer service too.

I recently bought a bra and underwear set from the store, and it didn't fit well. I had to contact the online customer service for exchanges and returns. The customer service I got was amazing, especially from Sahra. She knew her stuff and made sure the return process was super smooth. It's nice to see such great service in today's world.

The products at this company are absolutely amazing! I was so happy to discover a brand that sells such high-quality items. Living up here in the Canadian Arctic, it's not easy to come across good bras, but this company has gone above and beyond my expectations. And their return/exchange policy? It's a total game-changer for me. I feel confident knowing that this company will take care of me if anything goes wrong.