Jeulia - Reviews and experiences

I picked up a gemstone ring from that store, but it turned out to be defective! I tried to return it for a refund, but they weren't cooperative. I'm planning to contact my bank to get my money back. Watch out for that place, don't want them to deceive you as well!

My latest buy was a ring that cost over $300 and man, what a letdown. I specifically asked for a signature upon delivery and even gave them my phone number, but they just dumped my package somewhere haphazardly. And when I called customer service to complain about it, they straight up said no to giving me a refund or sending me a new one. So now I'm down $300 because of their mistake. Can you believe it?

I bought a necklace as a gift, but I was really let down by the quality and customer service. The necklace showed up all messed up, with a knot that I couldn't even untangle and the charm had fallen off. When I reached out to customer service for a refund, all they offered me was a lousy £5 off my next buy and told me to fix the necklace on my own. I wasn't happy with how they handled it, and the whole thing was just a terrible experience.

I got this rose gold ring with vermeil plating from this company, and let me tell you, I was so let down by the quality. After only wearing it for a month, I noticed the rose gold plating was already coming off. I tried reaching out to customer service to complain, but so far, I haven't heard a peep back. I've completely lost trust in their products now, and all I really want at this point is my money back.