HexClad Cookware - Reviews and experiences

I just bought a set of pans from this company, and let me tell you, I am super impressed with how great these items are. Cooking with these pans is a breeze because nothing sticks to them, and cleaning up afterward is a piece of cake. On top of that, the customer service I received was top-notch. They really back up their warranty and take care of any problems right away. I've already told all my friends and family about this company, and they love the products too.

Hey, so I recently picked up these new pans, and let me tell you, they are absolutely fantastic. They cook everything so perfectly, and nothing ever gets stuck to them, which is a total game-changer for my grilled cheese sandwiches. However, after some time, I noticed that the coating started to come off, which was a bit disappointing. But then I remembered that they have a lifetime warranty, so I reached out to them, and they promptly sent me brand new pans. How awesome is that? I just want to say a huge thank you for creating such amazing pans and for standing by your lifetime warranty. It really means a lot.

I had a problem with a pan handle I bought. I emailed customer service and sent photos. They quickly sent me a new pan under warranty. The customer service team was so good and professional, it was the best warranty experience I've ever had. Other companies should definitely follow their lead on customer service.

I was nervous about not having my trusty pot for a long time if I needed to make a warranty claim. But luckily, their customer service was so easy to use. The forms were clear and easy to fill out. I was shocked when I got a notification that my replacement was already on its way after just one day! I was amazed at how fast and efficient they were.

My experience with HexClad cookware has been amazing. I was really impressed with the quality and how durable their products are. The customer service was also top-notch. I had a problem with a loose screw in my 12-inch pan, so I reached out to file a warranty claim. Even though it was after hours, I got a quick response from the customer service team. They asked for more info and in just a few hours, my claim was sorted out and a new pan was on its way. I would definitely recommend this company for their great products and awesome customer service.

I had to shoot them an email about this faulty pan I got, but I was pretty pleased when they got back to me super quick. I sent them a pic of the pan and my receipt, and they wasted no time hooking me up with a new one. It should be in my mailbox within a few days. The customer service was top-notch - they really knew how to sort things out in a flash.