GemsNY - Reviews and experiences

I just bought my wife a gorgeous traditional solitaire engagement ring from this shop. At first, she wasn't too keen on it because the stone stuck out and bothered her with all the stuff she does in a day. We talked to a jeweler that the store suggested and ended up changing the setting to something more comfy for her. The new look is perfect, and she's thrilled with the ring now.

Shopping for a blue sapphire engagement ring at this place was amazing. We were super pleased with the final product and the service from the staff member who helped us out. We met up with him in person at his office in Midtown and got to pick our perfect sapphire while he showed us all the services they had. He was so nice, knew his stuff, and not at all pushy, which was great. Overall, it was a fantastic experience and we'll for sure be back for our wedding bands.

I just bought this absolutely beautiful green gemstone and I gotta tell you, the whole experience was amazing. The folks at that store really know what they're doing and they helped me pick out the perfect piece. The emerald ring I ended up with was even better than I imagined, absolutely stunning. Huge thanks to the team for all their help and making this purchase so special.

My experience with this company was really great, eh. The guy, Ernie, was super helpful and friendly, eh. He really took the time to get to know what I was looking for and helped me find the perfect custom jewelry piece, which I totally loved, eh. Plus, when I needed a repair, they got it sorted out really quickly and efficiently. The only thing I would suggest is maybe they could think about covering the shipping costs, especially for higher-priced items. Thanks, eh!

I just bought this gorgeous diamond halo ring for my wife as a Christmas gift from this jewelry store. Let me tell you, it was even better than I expected - truly stunning! The diamond quality and the craftsmanship of the ring really blew me away. The staff was super helpful and knowledgeable, answering all my questions before and during the purchase. This was actually my third time buying jewelry from this store and, once again, they knocked it out of the park. I can't recommend this store enough - great quality, good prices, and amazing service.

My experience with GemsNY was absolutely amazing from beginning to end. I initially went in with the intention of buying rubies for my partner's ring and earrings, but ended up having them create the entire jewelry set. The whole process was so smooth and enjoyable. They showed us a wide selection of rubies in different sizes, and the staff helped us pick out the perfect stones for our project. They then presented us with a variety of designs to complement each stone, offering valuable advice and expertise along the way. The final result surpassed our expectations, and we are thrilled with the unique pieces they made for us. The people we worked with were real pros in the industry, and their passion for their work really shone through. We are already thinking about coming back for more stones and jewelry in the future. All in all, it was an incredible experience that I would definitely recommend to others.

Recently, I bought a pair of diamond earrings from this company. When I ordered them, they let me know that the diamonds I had picked out at first didn't meet their standards. That's when Jonathan, the guy helping me out, went the extra mile and picked out two bigger, better cut, and higher quality diamonds for the same price. When the earrings arrived, I was blown away by how beautiful and high-quality the diamonds were. My wife, who the earrings were for as an anniversary gift, absolutely loved them. I'm super happy with my purchase and the top-notch customer service I received.

I recently bought a bracelet for my wife and got to deal with a sales associate named Christina. She was super helpful the whole time. She helped me pick out a bracelet, fixed a problem with the first order, and helped me swap it for a slightly different one. Christina was a total pro and her customer service was top-notch. She really made the whole experience easy and enjoyable. I'm really happy with the help she gave me.

My experience buying a ring from this company was really good. The guy I dealt with, Ernie, knew his stuff and gave great customer service. He even went the extra mile by giving me an honest opinion that wasn't just about making a sale. The ring I got ended up being better than I expected and I'm happy with the gemstone quality. However, I think they could improve their product images on the website. Better pictures and HD videos would give customers a clearer idea of the gems, since some flaws might not show up in the current images. Still, I'd definitely consider buying from them again because overall I had a good experience.

I recently got this amazing 2.26 ct. emerald ring with a gold pave setting and let me tell you, I am so impressed with the quality and service from this company. At first, I was a bit nervous about ordering such a pricey piece of jewelry online, but after chatting with a guy named Jonathan, all my doubts disappeared. Jonathan was super patient and knew his stuff, and he really went out of his way to help me pick the perfect emerald and setting for my ring. He answered all my questions quickly and made ordering a breeze. When my ring showed up, I was blown away by how gorgeous and well-made it was. It went above and beyond what I expected, and I couldn't be happier with my purchase. I totally recommend this company to anyone searching for top-notch gemstone jewelry with top-notch service.

I was looking to buy a natural, non-heated sapphire at a good price. It can be overwhelming to find the right gem online, but thankfully I got excellent customer service from a pro. He helped us go through the different shades, brightness, and value of the stones we liked. We didn't go for the most expensive sapphire in the end, but we did find one that was just right for us. Big thanks to GemsNY for their amazing customer service!