GemsNY Reviews

: 18
100% Would buy here again

Most relevant positive review

  2024-04-06
I just bought my wife a gorgeous traditional solitaire engagement ring from this shop. At first, she wasn't too keen on it because the stone s...Read on

Review with most votes

  2023-12-14
I recently bought a bracelet for my wife and got to deal with a sales associate named Christina. She was super helpful the whole time. She helped m...Read on

Reviews (18)

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    Customized ruby jewelry

    My experience with GemsNY was absolutely amazing from beginning to end. I initially went in with the intention of buying rubies for my partner's ring and earrings, but ended up having them create the entire jewelry set. The whole process was so smooth and enjoyable. They showed us a wide selection of rubies in different sizes, and the staff helped us pick out the perfect stones for our project. They then presented us with a variety of designs to complement each stone, offering valuable advice and expertise along the way. The final result surpassed our expectations, and we are thrilled with the unique pieces they made for us. The people we worked with were real pros in the industry, and their passion for their work really shone through. We are already thinking about coming back for more stones and jewelry in the future. All in all, it was an incredible experience that I would definitely recommend to others.


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    Emerald ring purchase

    I recently got this amazing 2.26 ct. emerald ring with a gold pave setting and let me tell you, I am so impressed with the quality and service from this company. At first, I was a bit nervous about ordering such a pricey piece of jewelry online, but after chatting with a guy named Jonathan, all my doubts disappeared. Jonathan was super patient and knew his stuff, and he really went out of his way to help me pick the perfect emerald and setting for my ring. He answered all my questions quickly and made ordering a breeze. When my ring showed up, I was blown away by how gorgeous and well-made it was. It went above and beyond what I expected, and I couldn't be happier with my purchase. I totally recommend this company to anyone searching for top-notch gemstone jewelry with top-notch service.


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    Emerald bracelet purchase

    I recently bought an emerald bracelet for my wife's birthday and I have to say, I was really happy with the quality and service I got. The customer support team at this company was awesome - they were always quick to respond and went out of their way to help me with any questions or concerns I had. The bracelet itself was even better than I expected, both in terms of quality and design. And the pricing was great too, I did some research and found it was the best deal compared to other online stores and local jewelry stores. This was my first time buying from this company, but I know for sure I'll be back in the future. Overall, I couldn't be happier with my experience and I would definitely recommend this company to anyone looking for top-notch jewelry products.


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    Sapphire ring purchase

    I recently bought a sapphire ring and I have to say, my experience with the company was really good. I'd been looking for the perfect sapphire ring for a while, and then I found their website. What caught my attention right away was the super detailed info they had about each gemstone on their site. Being able to see real photos of the stones, along with info on things like color, clarity, enhancements, weight, brilliance, measurements, and where they're from, was super impressive. I hadn't seen that level of detail on other sites I'd checked out. Also, the company had a lot of different settings to choose from, so I could customize my ring exactly the way I wanted. Picking out and buying the sapphire ring was easy and stress-free.


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    Traditional solitaire engagement ring

    I just bought my wife a gorgeous traditional solitaire engagement ring from this shop. At first, she wasn't too keen on it because the stone stuck out and bothered her with all the stuff she does in a day. We talked to a jeweler that the store suggested and ended up changing the setting to something more comfy for her. The new look is perfect, and she's thrilled with the ring now.


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    Blue sapphire engagement ring

    Shopping for a blue sapphire engagement ring at this place was amazing. We were super pleased with the final product and the service from the staff member who helped us out. We met up with him in person at his office in Midtown and got to pick our perfect sapphire while he showed us all the services they had. He was so nice, knew his stuff, and not at all pushy, which was great. Overall, it was a fantastic experience and we'll for sure be back for our wedding bands.


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    Custom Aquamarine and Rose Gold ring

    I recently had the pleasure of designing a custom Aquamarine and Rose Gold ring for a special occasion. The selection of options was great, and the help from the staff member was so valuable. At first, I was unsure about buying a stone without seeing it in person, but the communication throughout was fantastic, making the whole process smooth and easy. The price was really good, and it didn't take long to get the ring. The final product, especially the beautiful gemstone, went above and beyond my expectations and really stood out. I am so happy with how everything turned out and will definitely be going back to this jeweler for all my future needs. I can't wait to do business with them again.


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    Ring purchase

    My experience buying a ring from this company was really good. The guy I dealt with, Ernie, knew his stuff and gave great customer service. He even went the extra mile by giving me an honest opinion that wasn't just about making a sale. The ring I got ended up being better than I expected and I'm happy with the gemstone quality. However, I think they could improve their product images on the website. Better pictures and HD videos would give customers a clearer idea of the gems, since some flaws might not show up in the current images. Still, I'd definitely consider buying from them again because overall I had a good experience.


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    Stunning Sapphire Ring

    I just got this amazing sapphire ring from this company and let me tell you, it's even better than I expected. The color of the sapphire is just stunning, it sparkles like crazy in the light. The ring itself is gorgeous and so well-made, you can tell it's top quality. It's got a good weight to it and fits perfectly on my finger. I did a bunch of research before buying and I can honestly say this company is the best out there when it comes to quality, value, and reputation. I'm really happy with my purchase and would definitely recommend this company to anyone looking for fine jewelry.


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    Diamond earrings purchase

    Recently, I bought a pair of diamond earrings from this company. When I ordered them, they let me know that the diamonds I had picked out at first didn't meet their standards. That's when Jonathan, the guy helping me out, went the extra mile and picked out two bigger, better cut, and higher quality diamonds for the same price. When the earrings arrived, I was blown away by how beautiful and high-quality the diamonds were. My wife, who the earrings were for as an anniversary gift, absolutely loved them. I'm super happy with my purchase and the top-notch customer service I received.


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    Emerald purchase

    I just bought this absolutely beautiful green gemstone and I gotta tell you, the whole experience was amazing. The folks at that store really know what they're doing and they helped me pick out the perfect piece. The emerald ring I ended up with was even better than I imagined, absolutely stunning. Huge thanks to the team for all their help and making this purchase so special.


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    Custom jewelry purchase

    My experience with this company was really great, eh. The guy, Ernie, was super helpful and friendly, eh. He really took the time to get to know what I was looking for and helped me find the perfect custom jewelry piece, which I totally loved, eh. Plus, when I needed a repair, they got it sorted out really quickly and efficiently. The only thing I would suggest is maybe they could think about covering the shipping costs, especially for higher-priced items. Thanks, eh!


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    Diamond halo ring purchase

    I just bought this gorgeous diamond halo ring for my wife as a Christmas gift from this jewelry store. Let me tell you, it was even better than I expected - truly stunning! The diamond quality and the craftsmanship of the ring really blew me away. The staff was super helpful and knowledgeable, answering all my questions before and during the purchase. This was actually my third time buying jewelry from this store and, once again, they knocked it out of the park. I can't recommend this store enough - great quality, good prices, and amazing service.


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    Bracelet purchase for wife

    I recently bought a bracelet for my wife and got to deal with a sales associate named Christina. She was super helpful the whole time. She helped me pick out a bracelet, fixed a problem with the first order, and helped me swap it for a slightly different one. Christina was a total pro and her customer service was top-notch. She really made the whole experience easy and enjoyable. I'm really happy with the help she gave me.


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    Ruby and diamond ring purchase

    I just bought this gorgeous ruby and diamond ring from a jewellery store that had so many options. The price was fair for such a well-made and beautiful ring. I was really surprised at how quickly it arrived, especially since they had to customize the setting just for me. The website was easy to use and I could see exactly what the ring would look like with different stones. I'm so happy with my purchase and I'll definitely be back for some matching ruby earrings soon.


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    Ruby earrings for my mom's birthday

    Yeah, so I was thinking of getting my mom some ruby earrings for her birthday, you know, since she's really into rubies and all. I came across these amazing earrings that were exactly what I had in mind, and they were at a really good price. This dude named Jonathon assisted me and he was super nice, keeping me informed throughout the whole process. I would definitely go back there again!


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    Ruby and gold ring purchase

    I just bought this beautiful ruby and gold ring from this company and let me tell you, I was really impressed with the whole thing. The website was easy to use, the pictures were clear and detailed, and the descriptions gave me all the info I needed to choose. The staff, especially Vishal, was super helpful in helping me find the perfect ruby that fit my budget. The paperwork that came with the order was a nice bonus and made the whole buying experience even better. I've already told my friends and family about this company, and I'll definitely be shopping here again in the future.


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    Sapphire purchase

    I was looking to buy a natural, non-heated sapphire at a good price. It can be overwhelming to find the right gem online, but thankfully I got excellent customer service from a pro. He helped us go through the different shades, brightness, and value of the stones we liked. We didn't go for the most expensive sapphire in the end, but we did find one that was just right for us. Big thanks to GemsNY for their amazing customer service!


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