EZContacts - Reviews and experiences

Funny start — saw their ad on Instagram and thought, why not. I called because the prescription fields on the site were confusing and the rep (a guy called Dan) stayed on the line, emailed confirmations and checked my uploads to make sure the Rx was right. Service was patient and real, which I appreciated. The glasses arrived in a week, nicely packed with a tool and a cleaning cloth. Only gripe is the site could be clearer about where to put the cylinder numbers, but overall I told my sister about them and I'm glad I did.

I was half convinced this would be a waste of time — long waits on hold, no clear answers, and that promised two‑day shipping that felt more like a wish. I tried cancelling, called twice, sat on hold, nothing. Then, out of the blue, they emailed me saying it shipped and, weirdly, the box showed up sooner than I expected and everything was fine. So yeah, ridiculous at first, but in the end it did what it said. Kinda relieved, not thrilled. If you order, be patient and follow up — maybe don’t expect miracles, but stick with it and you might be pleasantly surprised.