espritgames - Reviews and experiences

I am super disappointed with the service from this company. The support team is nearly impossible to get a hold of or they just straight up ignore requests, and tickets get closed without even a peep. The game itself, Herr der Drachen, is just filled with bugs that make it more annoying than fun to play. The only thing that seems to work flawlessly are the money transactions, which is sketchy. The moderator, who happens to be a lady in this case, doesn't really offer much help besides basic comments, and the supposed higher-up moderator is nowhere to be found, not providing any real solutions to the ongoing game problems. All in all, I wouldn't recommend this game or company based on my own experience.

I've been a customer for more than a year, and I've been dealing with some problems with the game I bought. I've reached out to customer service a bunch of times, but the issue still isn't fixed. It seems like the company doesn't really care about resolving it.